Fix DMSS errors on iphone

Experiencing issues? Solve common DMSS problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click
🔍   Select the category that fits your issue:
All
 
Network
Requires cloud service for local network access

🛠️ To access your cameras locally without relying on cloud services, ensure that your DMSS app is conne... show fix »
Power outages require manual server reset

🛠️ Consider investing in an uninterruptible power supply (UPS) for your server. This will provide backu... show fix »
 
Settings
Difficult to set up for non-professionals

🛠️ Start by following the user manual step-by-step. Break down the setup process into smaller tasks, su... show fix »
Requires multiple steps to adjust motion detection settings

🛠️ Create a checklist of the steps required to adjust motion detection settings. This can help streamli... show fix »
 
Notifications
Notifications not linked to alarm status

🛠️ Check the notification settings within the DMSS app. Ensure that you have enabled notifications for... show fix »
Inconsistent notification delivery

🛠️ Check your phone's notification settings to ensure that notifications from the DMSS app are allowed.... show fix »
Notifications triggered by non-human motion

🛠️ Adjust the motion detection settings to reduce sensitivity or set specific zones where motion detect... show fix »
 
UI
User interface is not intuitive

🛠️ Familiarize yourself with the app by exploring each section and feature. Take notes on where specifi... show fix »
Favorites menu is not easily accessible

🛠️ Explore the app settings to see if there is an option to customize the favorites menu or create shor... show fix »
Playback access is not user-friendly

🛠️ Familiarize yourself with the playback controls in the app. Take note of how to navigate to the play... show fix »
 
Bugs
Tripwire feature generates false alerts

🛠️ Adjust the sensitivity settings of the tripwire feature in the app. Lowering the sensitivity can hel... show fix »
 
Crashes
App crashes unexpectedly

🛠️ Ensure that your device's operating system is up to date. App crashes can often be resolved by updat... show fix »
 
Support
Limited customer support access

🛠️ Utilize online resources such as user forums, FAQs, and community support groups. Many users share s... show fix »
 
Camera
Manual camera selection for multi-view is lacking

🛠️ Check if there are any settings in the app that allow you to save your preferred camera views or cre... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
Hangzhou CE-soft Technology Co., Ltd.
Email:
  http://www.cce-soft.com/
Terms/Privacy:
⚔️ https://webview.cossecurity.com/Base_newdmssbaseapp_viewWeb/privacy_policy_dmss_enCN.html?client-id=5
 Switch to these Alternatives:
Ajax Security System
XVRView
Imou Life
iRISCO
EPoint-Theo dõi điện hàng ngày
PakWheels: Buy & Sell Cars
Protrack GPS
bTaskee - Home Services
Ajax PRO: Tool For Engineers
RControl

 Private Data DMSS collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
96.3%

Negative experience
2.0%

Neutral
1.6%

~ from our NLP analysis of 36,517 combined software ratings.