fix problems on Exxen [iphone]

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—— Run into issues on Exxen? Get help pending when official support gets back to you!

Exxen
Info:
company: Exxen
: https://www.exxen.com
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Login issue

unable to log in

Fix: 1. Check Credentials: Ensure you are entering the correct email and password. If you’ve forgotten your password, use the 'Forgot Password' o... ⇲

repeated password entry required

Fix: 1. Enable 'Remember Me': If available, check the 'Remember Me' option when logging in to avoid repeated password entry. 2. Update the App: E... ⇲
 
Settings issue

no unsubscribe option

Fix: 1. Check Account Settings: Open the Exxen app, go to your account settings, and look for subscription options. If you don’t see an unsubscri... ⇲
 
Video issue

poor video quality

Fix: 1. Adjust Video Quality Settings: Open the Exxen app, go to settings, and look for video quality options. Select a higher quality if your in... ⇲
 
Syncing issue

Exxen does not save watch history

Fix: 1. Check App Settings: Go to the Exxen app settings and ensure that the option to save watch history is enabled. 2. Update the App: Make sur... ⇲
 
Bugs issue

frequent errors when opening episodes

Fix: 1. Restart the App: Close the Exxen app completely and reopen it to see if the issue persists. 2. Update the App: Check for updates in the A... ⇲

bugs and glitches

Fix: 1. Update the App: Regularly check for updates in the App Store, as developers often release patches for bugs and glitches. 2. Restart the A... ⇲
 
Support issue

no live support

Fix: 1. Check FAQ Section: Visit the Exxen website or app and look for a FAQ or Help section that may address common issues. 2. Use Email Support... ⇲

slow customer service response

Fix: 1. Use Self-Help Resources: Check the FAQ or Help section in the app or on the website for answers to common questions. 2. Email Support: If... ⇲
 
Ads issue

excessive ads

Fix: 1. Check Subscription Plan: Review your subscription plan to see if there is an ad-free option available for an additional fee. 2. Use Ad Bl... ⇲
 
Audio issue

inconsistent audio during playback

Fix: 1. Check Volume Settings: Ensure that the volume is turned up on both the app and your device. Also, check if the mute switch on the side of... ⇲
 
Crashes issue

Exxen shuts down unexpectedly

Fix: 1. Update the App: Go to the App Store, search for Exxen, and check for updates. Install any available updates to fix bugs that may cause cr... ⇲
 
Content issue

limited content availability

Fix: 1. Check Region Settings: Ensure that your account settings reflect your current region, as content availability may vary by location. 2. Ex... ⇲
 
Payments issue

subscription charges after cancellation

Fix: 1. Check Subscription Status: Go to Settings > [Your Name] > Subscriptions to confirm that your subscription is indeed canceled. 2. Review P... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
100.0%

Good experience
0.0%

Neutral
0.0%

~ from our NLP analysis of 41 combined software ratings.

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 Private Data Exxen collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics