fix problems on Latch Manager [iphone]

—— Run into issues on Latch Manager? Get help pending when official support gets back to you!

Latch Manager

Info:

company: Latchable, Inc.

: https://support.latch.com

: www.latch.com

Chat with our AI-based Latch Manager Support

🛠️ Common Latch Manager Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Updating doors is slow

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available update... ⇲

Only one door can be updated at a time

Fix: 1. To manage multiple doors more efficiently, consider creating a schedule for updates. Plan specific times to update each door sequentially... ⇲

Updates issue

Firmware update issues with R series Readers

Fix: 1. Ensure that the R series Readers are powered on and connected to the internet. Check the power source and network settings. 2. Restart t... ⇲

Account issue

Frequent lockouts from apartment

Fix: 1. Check the battery level of your door lock. Low battery can cause lockouts. Replace the batteries if necessary. 2. Ensure that your phone... ⇲

UI issue

Large font sizes

Fix: 1. Check your iPhone's display settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to a smaller size. 2. If y... ⇲

Username disappears from user list

Fix: 1. Log out of the Latch Manager app and log back in. This can refresh the user list and may restore your username. 2. Check if there are an... ⇲

Incorrect completion text color for lock updates

Fix: 1. Check if there are any settings in the app that allow you to customize the appearance of completion messages. Look for options under sett... ⇲

Door names/numbers not in alphabetical order

Fix: 1. Manually rename the doors in the Latch Manager app to include a prefix (like numbers or letters) that will force them into alphabetical o... ⇲