fix problems on Brightspace Pulse [iphone]

​

—— Run into issues on Brightspace Pulse? Get help pending when official support gets back to you!

Brightspace Pulse
Info:
company: D2L Corporation
: https://www.d2l.com/support/
: www.d2l.com
Chat with our AI-based Brightspace Pulse Support
   Hello! How can I assist you?  

characters left:
 
Messages issue

Missing messaging feature

Fix: Check if there are any updates available for the app. Go to the App Store, tap on your profile icon, and scroll down to see if Brightspace P... ⇲
 
UI issue

Difficult navigation of course content

Fix: Familiarize yourself with the app layout. Spend some time exploring the different sections of the app to understand where course materials a... ⇲

Brightspace Pulse opens Safari for course content

Fix: Check if there is an option in the app settings to open content within the app instead of Safari. Look for a setting related to 'Open in App... ⇲

Inability to add assignments easily

Fix: Check if there is a specific section for adding assignments in the app. Familiarize yourself with the interface to locate this feature. OR... ⇲
 
Notifications issue

Inconsistent notifications

Fix: Check your notification settings. Go to your iPhone's Settings > Notifications > Brightspace Pulse and ensure that notifications are enabled... ⇲

Discussion posts not included in reminders

Fix: Check your reminder settings in the app. Go to Settings and ensure that reminders for discussion posts are enabled. OR Manually check dis... ⇲

Notification tab often stuck

Fix: Force close the app. Swipe up from the bottom of the screen (or double-click the Home button) and swipe Brightspace Pulse off the screen to... ⇲
 
Glitches issue

Glitches when accessing assignments

Fix: Restart the app. Close Brightspace Pulse completely and reopen it to see if the glitches persist. OR Clear the app's cache as mentioned e... ⇲
 
Downloads issue

Inability to download files

Fix: Check if the app has permission to access your files. Go to Settings > Brightspace Pulse and ensure that file access permissions are granted... ⇲
 
Bugs issue

Brightspace Pulse does not check off completed assignments

Fix: Manually mark assignments as complete. If the app does not automatically check them off, keep a personal list of completed assignments. OR... ⇲
 
Updates issue

Brightspace Pulse malfunctions after updates

Fix: Restart your iPhone after an update. This can help clear any temporary issues caused by the update. OR Reinstall the app if problems pers... ⇲

Brightspace Pulse fails to show updated grades

Fix: Refresh the app. Pull down on the screen to refresh the content and check if the grades update. OR Log out and log back in to the app. Th... ⇲
 
Compatibility issue

No iPad version available

Fix: Use the iPhone version on your iPad. You can download the iPhone version on your iPad and use it in compatibility mode, though it may not be... ⇲

Brightspace Pulse does not support dictation feature

Fix: Use the built-in dictation feature on your iPhone. When typing, tap the microphone icon on the keyboard to use dictation, even if the app do... ⇲

Inconsistent functionality across devices

Fix: Ensure that you are using the latest version of the app on all devices. Check for updates in the App Store. OR Use the web version of Bri... ⇲
 
Login issue

Frequent session expiration errors

Fix: Ensure you are not leaving the app inactive for too long. Regularly interact with the app to prevent session timeouts. OR Check your inte... ⇲
 
Loading issue

Difficulties with accessing quizzes

Fix: Ensure that you are following the correct navigation path to access quizzes. Familiarize yourself with the course layout to find quizzes mor... ⇲

Brightspace Pulse does not load content properly

Fix: Check your internet connection. A slow or unstable connection can prevent content from loading. Switch to a stronger network if necessary.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.5%

Bad experience
3.2%

Neutral
2.3%

~ from our NLP analysis of 221,606 combined software ratings.

 Switch to these Alternatives:
Corq
Navigate360 Student
iCent app
Transact eAccounts
G1 Driving Test Ontario Genie
Revel by Pearson
CampusGroups
Top Hat - Better Learning
iClicker Student
Coursicle

 Private Data Brightspace Pulse collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics