fix problems on Sastra Film [iphone]

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—— Run into issues on Sastra Film? Get help pending when official support gets back to you!

Sastra Film
Info:
company: Sastra Film Co, Ltd
: http://sastrafilm.com
: sastrafilm.com
Chat with our AI-based Sastra Film Support
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UI issue

Sastra Film does not show total episodes

Fix: 1. Refresh the app: Close the app and reopen it to refresh the content. Sometimes, the app may not load all data correctly on the first atte... ⇲
 
Crashes issue

Sastra Film crashes on iPad iOS 13.3

Fix: 1. Update iOS: Check if there is an available update for your iPad's iOS. Go to Settings > General > Software Update and install any updates... ⇲
 
Permissions issue

requires phone number and payment method

Fix: 1. Use a temporary phone number: If you are uncomfortable providing your personal phone number, consider using a temporary phone number serv... ⇲
 
Payments issue

no free episodes available

Fix: 1. Look for promotional offers: Check the app or their website for any promotional offers that may allow you to access free episodes tempora... ⇲
 
Account issue

difficulties canceling subscription

Fix: 1. Access subscription settings: Go to your iPhone's Settings > [Your Name] > Subscriptions. Find Sastra Film and select it to manage or can... ⇲

unable to delete account

Fix: 1. Check account settings: Look for an option in the app's account settings that allows you to delete or deactivate your account. OR 2. U... ⇲
 
Screen issue

black screen when linking subscription

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue resolves itself. OR 2. Clear app cache: If possible, clear... ⇲
 
Messages issue

OTP/SMS screen issues

Fix: 1. Check your network: Ensure you have a good cellular signal or Wi-Fi connection, as poor connectivity can affect OTP delivery. OR 2. Re... ⇲
 
Login issue

authentication errors

Fix: 1. Verify credentials: Double-check that you are entering the correct username and password. If you have forgotten your password, use the 'F... ⇲

OTP limit reached

Fix: 1. Wait and try again: If you have reached the limit for OTP requests, wait for a while (usually 15-30 minutes) before trying again. OR 2... ⇲
 
Bugs issue

type string is not a subtype of int error

Fix: 1. Restart the app: Close the app completely and reopen it to see if the error persists. This can sometimes clear temporary issues. OR 2.... ⇲
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 what users are saying
Good experience
66.7%

Bad experience
18.5%

Neutral
14.8%

~ from our NLP analysis of 27 combined software ratings.

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 Private Data Sastra Film collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 Month Subscription: $4.99 1 month subscription for Sastra Film App
  2. 1 Month Plan: $4.99 1 Month full access to all content.
  3. 3 Months Plan: $11.99 Enjoy unrestricted access to all content.
  4. 1 Year Plan: $35.99 Enjoy unrestricted content of the app.
  5. 6 Months Plan: $21.99 Enjoy unrestricted content of the app.
  6. 1 Year Plan: $59.99 1 Year full access to all content.
  7. 6 Months Plan: $29.99 6 Months full access to all content.
  8. 3 Months Plan: $14.99 3 Months full access to all content.