fix problems on Myzone [iphone]

—— Run into issues on Myzone ? Get help pending when official support gets back to you!

Myzone | Make movement count

Info:

company: MYZONE INC

: https://myzonemoves.com/support/

: www.myzone.org

Chat with our AI-based Myzone Support

🛠️ Common Myzone Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Myzone fails to load historical data

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for Myzone, and check for updates. 2. Restart the app... ⇲

Myzone requires phone nearby to retain workout data

Fix: 1. Ensure that your Myzone device is properly paired with your phone via Bluetooth. Go to your phone's Bluetooth settings and check if the d... ⇲

Syncing issue

Myzone stops syncing with devices

Fix: 1. Check Bluetooth settings on your iPhone to ensure that Bluetooth is enabled. 2. Restart both your iPhone and the Myzone device to reset t... ⇲

Data issue

Data loss after workouts

Fix: 1. After completing a workout, ensure that you wait for the app to finish syncing before closing it. 2. Check your internet connection to en... ⇲

Bugs issue

Inaccurate heart rate readings

Fix: 1. Ensure that the Myzone device is worn correctly, snug against the chest, and that the sensors are clean. 2. Check for any interference fr... ⇲

Bug in personal metrics saving

Fix: 1. Ensure that you are connected to the internet when saving personal metrics. 2. Restart the app and try saving the metrics again. OR 1.... ⇲

Myzone fails to display accurate effort levels

Fix: 1. Ensure that your Myzone device is calibrated correctly and worn properly during workouts. 2. Check for any updates to the app that may ad... ⇲

Customization issue

Difficulty editing workout titles

Fix: 1. Navigate to the workout history section in the app. Tap on the workout you want to edit, and look for an 'Edit' option. 2. If the edit op... ⇲

UI issue

No clear way to delete unwanted workouts

Fix: 1. Go to the workout history section, select the workout you want to delete, and look for a 'Delete' option. 2. If there is no delete option... ⇲

Network issue

Myzone disconnects during workouts

Fix: 1. Ensure that your phone is within a reasonable distance from the Myzone device to maintain a stable Bluetooth connection. 2. Check for any... ⇲

Compatibility issue

Color feature not available on watch

Fix: 1. Check if your watch is compatible with the Myzone app and if the color feature is supported. 2. Ensure that the app is updated to the lat... ⇲

Limited functionality compared to website

Fix: 1. Familiarize yourself with the app's features and settings to maximize its use. 2. Use the website for more advanced features and data ana... ⇲

Updates issue

Requires frequent updates for improvements

Fix: 1. Enable automatic updates for the Myzone app in your iPhone settings to ensure you always have the latest version. 2. Regularly check the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.5%

Bad experience

2.1%

Neutral

1.4%

~ from our NLP analysis of 21,775 combined software ratings.

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Private Data Myzone collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics