fix problems on Nayo [iphone]

—— Run into issues on Nayo? Get help pending when official support gets back to you!

Nayo: Chat, Meet & Dating App

Info:

company: TechVine Pte Ltd

: https://www.thvine.com/

Chat with our AI-based Nayo Support

🛠️ Common Nayo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Account deletion process is complicated

Fix: To delete your account, first, open the Nayo app and log in. Navigate to the 'Settings' section, usually found in your profile menu. Look fo... ⇲

High number of bot accounts

Fix: To reduce interactions with bot accounts, be selective about who you engage with. Look for profiles with complete information, multiple phot... ⇲

Payments issue

In-app purchases required to continue conversations

Fix: To manage in-app purchases, consider setting a budget for your spending. Review the subscription options and choose the one that best fits y... ⇲

Users often asked for gifts

Fix: If you receive requests for gifts, you can politely decline or ignore these messages. Set clear boundaries in your conversations about what... ⇲

Refund requests go unanswered

Fix: Keep a record of your refund request, including dates and any correspondence. If you do not receive a response, try resending your request t... ⇲

Limited functionality without payment

Fix: To make the most of the free version, focus on building connections with users who are also using the free features. Engage in meaningful co... ⇲

Overpriced subscription fees

Fix: Evaluate the subscription options and determine if the features offered are worth the cost for you. If not, consider using the app's free ve... ⇲

Account issue

Fake profiles prevalent

Fix: To identify fake profiles, look for signs such as generic usernames, lack of personal information, or profiles that seem too good to be true... ⇲

Profiles do not match stated locations

Fix: To verify location accuracy, cross-check the information provided in the profile with the user's responses during conversations. If discrepa... ⇲

Difficulty in creating new profiles after deletion

Fix: If you want to create a new profile, ensure that you have completely deleted your previous account. After deletion, wait for a few hours bef... ⇲

Misleading user proximity

Fix: To verify proximity, engage with users and ask them about their location directly. This can help clarify any discrepancies. OR If you con... ⇲

Messages issue

Limited free messaging

Fix: To maximize your free messaging, prioritize your conversations with users who are also on the free plan. Focus on building connections with... ⇲

Notifications issue

Notifications are buggy

Fix: First, check your notification settings within the app. Go to 'Settings' and ensure that notifications are enabled. If they are, try togglin... ⇲

Support issue

Poor customer support

Fix: To improve your chances of receiving support, be clear and concise in your inquiries. Provide all necessary details, including your account... ⇲

UI issue

Nayo design is subpar

Fix: If you find the app difficult to navigate, take some time to familiarize yourself with its layout. Explore all sections to understand where... ⇲

Security issue

Scammers present on the platform

Fix: Be vigilant when interacting with new users. Look for signs of scams, such as requests for money or personal information. Trust your instinc... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.2%

Bad experience

6.6%

Neutral

4.3%

~ from our NLP analysis of 4,625 combined software ratings.

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Private Data Nayo collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

30 Nayo Coins: $4.99 30 Nayo Coins
Nayo Plus 1 Week: $9.99 Nayo Plus 1 Week
138 Nayo Coins: $19.99 138 Nayo Coins
Nayo Premium 1 Month: $19.99 Nayo Premium 1 Month
66 Nayo Coins: $9.99 66 Nayo Coins
288 Nayo Coins: $39.99 288 Nayo Coins
525 Nayo Coins: $69.99 525 Nayo Coins
800 Nayo Coins: $99.99 800 Nayo Coins
Nayo Plus 1 Month: $29.99 Nayo Plus 1 Month
Unlimited Peek: $2.99 Unlimited Peek