fix problems on Pepperbox TV [iphone]

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—— Run into issues on Pepperbox TV? Get help pending when official support gets back to you!

Pepperbox TV
Info:
company: Yellow Rose Media, LLC
: https://www.pepperbox.tv
Chat with our AI-based Pepperbox TV Support
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Compatibility issue

AirPlay feature not working

Fix: 1. Ensure both your iPhone and the AirPlay device (like Apple TV) are connected to the same Wi-Fi network. 2. Restart both your iPhone and t... ⇲
 
Glitches issue

Glitchy performance on smart TVs

Fix: 1. Ensure your smart TV's firmware is up to date. Check the settings menu on your TV for software updates. 2. Restart your smart TV and try... ⇲
 
Video issue

Video player can be inconsistent

Fix: 1. Check for updates to the Pepperbox TV app in the App Store and install any available updates. 2. Clear the app's cache by offloading it a... ⇲

No picture-in-picture support

Fix: 1. Check if your iPhone is running iOS 14 or later, as picture-in-picture is a feature of these versions. If not, update your iOS. 2. Use th... ⇲
 
Login issue

Difficulty logging in

Fix: 1. Double-check your login credentials for any typos. Ensure that Caps Lock is off and that you are using the correct email and password. 2.... ⇲
 
Customization issue

No feature to track watched videos

Fix: 1. Manually create a list of watched videos in a notes app or a dedicated tracking app until a feature is added. 2. Use bookmarks or favorit... ⇲

No autoplay feature for podcasts

Fix: 1. Manually select the next podcast episode to play after finishing the current one. 2. Use a different podcast app that supports autoplay i... ⇲
 
Downloads issue

Lack of downloadable videos

Fix: 1. Check if the app has any settings or options for offline viewing. Some apps may allow you to download specific content for offline access... ⇲
 
Payments issue

Subscription cost concerns

Fix: 1. Review your subscription plan and see if there are any lower-cost options available. 2. Consider sharing a subscription with family or fr... ⇲
 
Content issue

Limited content availability

Fix: 1. Explore other streaming services that may offer the content you are looking for. 2. Use the app's search feature to find specific shows o... ⇲
 
Slow issue

Slow app response

Fix: 1. Clear the app's cache by offloading it as described earlier. 2. Restart your iPhone to free up memory and improve performance. OR 1. E... ⇲
 
Account issue

Issues with account recovery

Fix: 1. Use the 'Forgot Password' feature to reset your password. Ensure you have access to the email associated with your account. 2. Check your... ⇲
 
Audio issue

Inability to lock phone while listening

Fix: 1. Use the app in the background while performing other tasks. You can press the home button or swipe up to return to the home screen while... ⇲
 
Settings issue

No dashboard for toggling functions

Fix: 1. Familiarize yourself with the app's settings menu to find available options for toggling functions. 2. Use the app's help or FAQ section... ⇲
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 what users are saying
Good experience
92.1%

Bad experience
6.2%

Neutral
1.7%

~ from our NLP analysis of 484 combined software ratings.

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 Private Data Pepperbox TV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics