fix problems on Boksha [iphone]

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—— Run into issues on Boksha? Get help pending when official support gets back to you!

Boksha
Info:
company: Boksha Platform LLC
: https://www.boksha.com/
Chat with our AI-based Boksha Support
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Search issue

Insufficient detailed filters

Fix: Try using the search bar with specific keywords related to what you are looking for. This can sometimes yield better results than relying so... ⇲

No filters for happy customers

Fix: Look for customer reviews or ratings on the product pages, as these can provide insights into customer satisfaction even without specific fi... ⇲
 
UI issue

Inability to view products

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that may prevent product viewing. If the issue persists, tr... ⇲
 
Support issue

Poor customer service

Fix: Document your interactions with customer service, including dates and times, to keep track of your inquiries. This can help you escalate iss... ⇲

Delayed response from customer service

Fix: Try reaching out during off-peak hours, as this may result in quicker responses. Also, check if there are multiple contact methods (like cha... ⇲
 
Payments issue

Refusal of exchange or refund for damaged items

Fix: Review the app's terms and conditions regarding returns and exchanges to understand your rights. If you believe you are entitled to a refund... ⇲

No return policy for certain items

Fix: Before purchasing, always check the product description for any notes on return policies. This can help you avoid items that cannot be retur... ⇲
 
Bugs issue

Order modifications not implemented

Fix: Double-check the app for any options to modify your order before it ships. If modifications are not possible, consider canceling the order i... ⇲
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 what users are saying
Good experience
55.6%

Bad experience
37.0%

Neutral
7.4%

~ from our NLP analysis of 27 combined software ratings.

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 Private Data Boksha collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Usage Data
    • Diagnostics