fix problems on MyNextbase Connect [iphone]

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MyNextbase Connect
Info:
company: NEXTBASE UK
: https://www.nextbase.com/
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Camera issue

Inconsistent connectivity with camera

Fix: 1. Ensure Wi-Fi is enabled: Go to Settings > Wi-Fi and make sure it is turned on and connected to the camera's network. OR 2. Reset the c... ⇲

Camera shuts off before videos can be downloaded

Fix: 1. Ensure the camera has sufficient battery: Charge the camera fully before attempting to download videos. OR 2. Change power settings: C... ⇲
 
Downloads issue

Slow download speeds for videos

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi connection. You can test this by trying to stream a video or load a webpag... ⇲
 
Crashes issue

MyNextbase Connect crashes during use

Fix: 1. Update the app: Go to the App Store and check for any available updates for MyNextbase Connect. OR 2. Reinstall the app: Delete the ap... ⇲
 
Installation issue

Requires frequent reinstallation

Fix: 1. Check for iOS updates: Go to Settings > General > Software Update and ensure your iPhone is running the latest version of iOS. OR 2. F... ⇲
 
Network issue

Cannot connect to camera's Wi-Fi

Fix: 1. Forget and reconnect to the camera's Wi-Fi: Go to Settings > Wi-Fi, tap on the camera's network, and select 'Forget This Network'. Then r... ⇲
 
Compatibility issue

MyNextbase Connect disables features when connected to Apple CarPlay

Fix: 1. Check app settings: Open MyNextbase Connect and look for any settings related to CarPlay. Adjust them as needed. OR 2. Use the app out... ⇲

Limited to one device connection at a time

Fix: 1. Disconnect other devices: Ensure that no other devices are connected to the camera's Wi-Fi before trying to connect your iPhone. OR 2.... ⇲
 
UI issue

Inability to delete files through app

Fix: 1. Use the camera's interface: If the app does not allow deletion, try deleting files directly from the camera's settings or interface. OR... ⇲
 
Storage issue

MyNextbase Connect struggles with SD card recognition

Fix: 1. Check SD card compatibility: Ensure the SD card is compatible with your camera and formatted correctly (FAT32 is common). OR 2. Reinse... ⇲
 
Freezing issue

MyNextbase Connect freezes during video retrieval

Fix: 1. Restart the app: Force close the app and reopen it to see if the issue resolves. OR 2. Clear app data: Go to Settings > General > iPho... ⇲
 
Bugs issue

MyNextbase Connect fails to save or record footage

Fix: 1. Check storage space: Ensure your iPhone has enough storage space available for saving footage. OR 2. Restart the app: Close and reopen... ⇲
 
Updates issue

Inconsistent performance after firmware updates

Fix: 1. Reboot the camera: After a firmware update, reboot the camera to ensure all settings are applied correctly. OR 2. Reset the camera to... ⇲
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 what users are saying
Good experience
74.9%

Bad experience
21.1%

Neutral
4.1%

~ from our NLP analysis of 812 combined software ratings.

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 Private Data MyNextbase Connect collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics