fix problems on Kasa Smart [iphone]

—— Run into issues on Kasa Smart? Get help pending when official support gets back to you!

Kasa Smart

Info:

company: TP-LINK GLOBAL INC.

: https://www.tp-link.com/en/support/

Chat with our AI-based Kasa Smart Support

🛠️ Common Kasa Smart Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Kasa Smart freezes while watching stream

Fix: 1. Close the Kasa Smart app completely. On your iPhone, swipe up from the bottom of the screen (or double-click the Home button on older mod... ⇲

slow loading times

Fix: 1. Check your internet connection. Make sure you are connected to a stable Wi-Fi network. You can test your connection speed using a speed t... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the Kasa Smart app to the latest version. Open the App Store, tap on your profile icon, scroll down to see pending updates, and up... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has any settings for offline mode. Open the Kasa Smart app, go to Settings, and look for any options related to offline... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's help section. Open Kasa Smart, go to Settings, and look for a Help or Support option. This may provide FAQs or troubles... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings on your iPhone. Go to Settings > Notifications > Kasa Smart and ensure that notifications are allowed and set... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout. Spend some time exploring each section of the app to understand where features are located. You... ⇲

Customization issue

lack of customization options

Fix: 1. Explore all settings within the app. Go to Settings and look for any customization options that may not be immediately obvious, such as t... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh. Go to Settings > General > Background App Refresh and turn it off for Kasa Smart to save battery life. OR... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the Kasa Smart website for a list of compatible devices. Ensure that your devices are supported by the app before attempting to con... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Bad experience

4.3%

Neutral

1.1%

~ from our NLP analysis of 60,788 combined software ratings.

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Private Data Kasa Smart collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Kasa Care Plus 1 Cam/month: $2.99 Pay kasa care for one device monthly
Kasa Care Plus 2 Cam/month: $5.99 Pay kasa care for two device monthly
Kasa Care Premium 10 Cam/month: $9.99 Pay kasa care for ten device monthly
Kasa Care Plus 3 Cam/month: $8.99 Pay kasa care for three device monthly
Kasa Care Plus 1 Cam/year: $29.99 Pay kasa care for one device yearly
Kasa Care Plus 2 Cam/year: $59.99 Pay kasa care for 2 device yearly
Kasa Care Premium 10 Cam/year: $99.99 Pay kasa care for 10 device yearly
Kasa Care Plus 3 Cam/year: $89.99 Pay kasa care for 3 device yearly