fix problems on POOEKEN [iphone]

—— Run into issues on POOEKEN? Get help pending when official support gets back to you!

POOEKEN

Info:

company: 志锋彭

: https://h5us.miffyai.com/#/protocol?id=10091&language=EN&code=yhxy

Chat with our AI-based POOEKEN Support

🛠️ Common POOEKEN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

POOEKEN crashes when opening a ticket

Fix: 1. Restart the App: Close the POOEKEN app completely by swiping it away from the app switcher. Then, reopen the app and try to open a ticket... ⇲

Next button unresponsive after entering WiFi password

Fix: 1. Tap the Screen: Sometimes, the button may not respond due to a temporary glitch. Try tapping the screen or the button multiple times. 2.... ⇲

Freezing issue

POOEKEN prone to freezing

Fix: 1. Restart the App: Close the app completely and reopen it. This can help clear temporary issues causing the freeze. 2. Free Up Storage: Go... ⇲

UI issue

Text runs off the screen and is unreadable

Fix: 1. Adjust Text Size: Go to Settings > Display & Brightness > Text Size and adjust the text size to see if it helps with readability. 2. Che... ⇲

Compatibility issue

Requires specific WiFi setup rules not disclosed before purchase

Fix: 1. Review Documentation: Check the app's help section or user manual for any specific WiFi setup instructions. This may provide clarity on t... ⇲

Network issue

Keeps timing out

Fix: 1. Check Your Internet Connection: Ensure that your WiFi or cellular data connection is stable. You can do this by trying to load a webpage... ⇲

Security issue

Security alert received after downloading the app

Fix: 1. Verify App Source: Ensure that you downloaded POOEKEN from the official App Store. If you downloaded it from a third-party source, uninst... ⇲