fix problems on EDF & MOI [iphone]

—— Run into issues on EDF & MOI? Get help pending when official support gets back to you!

EDF & MOI

Info:

company: EDF

: https://particulier.edf.fr/fr/accueil/aide-et-contact/contact/contacter-edf.html

: particulier.edf.fr

Chat with our AI-based EDF & MOI Support

🛠️ Common EDF & MOI Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

EDF & MOI is slow

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find the EDF & MOI app and tap on it. If there's an option... ⇲

Disconnects after idling

Fix: 1. Adjust your device's auto-lock settings: Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while using the app to p... ⇲

Cannot save login information

Fix: 1. Check your app settings: Open the EDF & MOI app, go to settings, and look for an option to save login information. Ensure it is enabled.... ⇲

Syncing issue

Data updates are delayed

Fix: 1. Refresh the app manually: Pull down on the screen within the app to refresh the data. This can help in getting the latest updates. OR... ⇲

Screen issue

EDF & MOI does not display in full screen in portrait mode

Fix: 1. Rotate your device: Try rotating your iPhone to landscape mode to see if the app displays correctly. Some apps are designed to work bette... ⇲

Loading issue

Infinite loading screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the Home button) to see the app switcher. Swipe up on the ED... ⇲

Bugs issue

Inconsistent daily information

Fix: 1. Check your notification settings: Ensure that notifications are enabled for the app in Settings > Notifications > EDF & MOI. This can hel... ⇲

UI issue

Interface could be more interactive

Fix: 1. Explore app settings: Look for any customization options within the app settings that might enhance interactivity, such as themes or layo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Bad experience

6.5%

Neutral

1.7%

~ from our NLP analysis of 232 combined software ratings.

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Private Data EDF & MOI collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Diagnostics