fix problems on Austin American Statesman [iphone]

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Austin American Statesman
Info:
company: Gannett
: https://help.statesman.com
: www.statesman.com
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Payments issue

Difficult subscription cancellation process

Fix: To cancel your subscription, go to the App Store on your iPhone, tap on your profile icon in the top right corner, then tap on 'Subscription... ⇲
 
Downloads issue

Offline reading issues with disappearing content

Fix: Ensure that you have downloaded the articles for offline reading. Open the article you want to read offline, and look for a download or save... ⇲

Difficulty accessing saved articles

Fix: Ensure that you are logged into the same account where you saved the articles. Sometimes, switching accounts can lead to saved articles bein... ⇲
 
Slow issue

Slow app performance

Fix: Check for updates in the App Store. An outdated app can lead to performance issues. Go to the App Store, tap on your profile icon, and scrol... ⇲
 
Updates issue

Missing local news updates

Fix: Check your app settings to ensure that local news notifications are enabled. Open the app, go to settings, and look for notification prefere... ⇲
 
Settings issue

Inconsistent app settings for e-newspaper format

Fix: Check the app settings to see if there is an option to set your preferred e-newspaper format. Open the app, go to settings, and look for dis... ⇲
 
Ads issue

Frequent prompts for feedback and ads

Fix: Look for an option in the app settings to disable feedback prompts or reduce the frequency of ads. Some apps allow you to adjust these setti... ⇲

Ads interfere with content visibility

Fix: Check if the app has a premium subscription option that removes ads. If available, consider upgrading to enhance your reading experience wit... ⇲

Excessive ads disrupt reading experience

Fix: Consider upgrading to a premium subscription if available, as this may reduce or eliminate ads altogether. OR If you cannot upgrade, try... ⇲
 
Privacy issue

Privacy concerns with data sharing

Fix: Review the app's privacy policy, which can usually be found in the app settings or on their website. This will give you an understanding of... ⇲

Austin American Statesman prompts to enable tracking

Fix: Review the app's privacy settings to see if you can opt-out of tracking. Go to Settings > Privacy and adjust the settings for the Austin Ame... ⇲
 
UI issue

Scrolling issues after reading articles

Fix: Try closing and reopening the app. This can sometimes resolve temporary glitches that affect scrolling. If the issue persists, check for app... ⇲

Blurry print resolution

Fix: Ensure that you are using the latest version of the app, as updates may improve print quality. Check for updates in the App Store. OR If... ⇲
 
Login issue

Login recognition problems

Fix: Make sure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' option to reset... ⇲
 
Loading issue

Frequent app reloads lose reading position

Fix: Try to keep the app updated to the latest version, as updates may fix bugs related to app performance and stability. OR As a workaround,... ⇲
 
Support issue

No customer support for issues

Fix: Check the app for a help or FAQ section that may provide answers to common issues. This can often be found in the app settings or main menu.... ⇲
 
Notifications issue

Push notifications lack relevant details

Fix: Check the app settings to see if you can customize the types of notifications you receive. Look for options related to news categories or al... ⇲
 
Glitches issue

Glitches in navigation and content access

Fix: Try restarting the app or your iPhone to clear any temporary glitches affecting navigation. This can often resolve minor issues. OR If gl... ⇲
 
Customization issue

Printing options are limited and inconvenient

Fix: Check the app settings for any available print options. Sometimes, there may be settings to adjust the print format or quality. OR As a w... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
75.1%

Bad experience
20.1%

Neutral
4.9%

~ from our NLP analysis of 987 combined software ratings.

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 Private Data Austin American Statesman collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Statesman Live - Monthly: $19.99 Get a month of the best local news
  2. Statesman Live - Annual: $69.99 Get a year of the best local news!
  3. Statesman Live - Monthly: $19.99 Get a month of the best local news
  4. Annual Digital Subscription: $19.99 Enjoy the latest news with a subscription!
  5. Subscription: $19.99 Monthly rate
  6. Subscription: $69.99 Annual rate