fix problems on CAB [iphone]

—— Run into issues on CAB ? Get help pending when official support gets back to you!

CAB Mobile Banking

Info:

company: CAIRO AMMAN BANK PLC

: http://www.cab.jo/contact-us

Chat with our AI-based CAB Support

🛠️ Common CAB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frequent crashes

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off, then press the pow... ⇲

Unable to log in after update

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular data... ⇲

Account issue

Invalid customer ID error

Fix: 1. Double-check your customer ID: Ensure that you are entering the correct customer ID without any typos. If you have it saved, try typing i... ⇲

Account setup issues

Fix: 1. Ensure all required information is entered: Double-check that you have filled out all necessary fields during the account setup process.... ⇲

UI issue

Payment confirmation button off-screen

Fix: 1. Rotate your device: Sometimes, rotating your iPhone to landscape mode can help display buttons that are off-screen in portrait mode. 2. A... ⇲

Poor user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, user experience improves with fami... ⇲

Payments issue

Errors when depositing money

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular data... ⇲

No option to transfer to other banks

Fix: 1. Check for updates: Go to the App Store, tap on your profile icon at the top right, scroll down to see if CAB Mobile Banking has an update... ⇲

Issues with Western Union transfers

Fix: 1. Verify your Western Union account: Ensure that your Western Union account is active and properly linked to your CAB Mobile Banking app. C... ⇲

Customization issue

Cannot change application language

Fix: 1. Change language settings on your iPhone: Go to Settings > General > Language & Region. Change the iPhone language to your preferred langu... ⇲

CAB does not allow re-login

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off, then press the pow... ⇲

Freezing issue

CAB freezes when accessing debit card

Fix: 1. Restart the app: Close the CAB Mobile Banking app completely by swiping it up from the app switcher, then reopen it and try accessing you... ⇲

Support issue

Long wait times for customer service

Fix: 1. Use in-app support: Check if the CAB Mobile Banking app has a help or support section that may provide answers to common questions withou... ⇲

Bugs issue

Many bugs and issues

Fix: 1. Update the app: Go to the App Store, tap on your profile icon at the top right, scroll down to see if CAB Mobile Banking has an update av... ⇲

Notifications issue

Lack of notifications for changes

Fix: 1. Check notification settings: Go to Settings > Notifications > CAB Mobile Banking and ensure that notifications are enabled. Adjust settin... ⇲

Updates issue

Requires significant updates

Fix: 1. Regularly check for updates: Go to the App Store, tap on your profile icon at the top right, scroll down to see if CAB Mobile Banking has... ⇲