fix problems on Neku [iphone]

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—— Run into issues on Neku? Get help pending when official support gets back to you!

Neku: make avatar sticker
Info:
company: 泽民 卢
: https://avatar.zthd.io
: avatar.zthd.io
Chat with our AI-based Neku Support
   Hello! How can I assist you?  

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Customization issue

Limited customization options

Fix: Experiment with different combinations of available features to create a unique avatar. Sometimes, layering different elements can yield mor... ⇲

Poor character customization

Fix: Explore all available customization options thoroughly. Sometimes, features are hidden in menus or require specific actions to unlock. OR... ⇲

Lack of diverse skin tones

Fix: If the app does not offer a wide range of skin tones, consider using photo editing apps to adjust the skin tone of your avatar after creatio... ⇲
 
Storage issue

Neku takes up significant storage

Fix: To free up storage, go to your iPhone's Settings > General > iPhone Storage. Here, you can see how much space Neku is using and delete any u... ⇲
 
Ads issue

Frequent ads disrupt gameplay

Fix: If the app allows, consider purchasing an ad-free version or subscription to eliminate ads. This can enhance your overall experience without... ⇲

Stolen content in ads

Fix: Be cautious about the content you create and share. If you notice your content being used without permission, consider watermarking your cre... ⇲
 
Backup issue

Inability to save creations

Fix: Check if there is a save option in the app settings or during the creation process. Sometimes, saving options are not immediately visible an... ⇲
 
Settings issue

Language barriers in instructions

Fix: Use a translation app to help understand the instructions. Apps like Google Translate can translate text in real-time using your camera, mak... ⇲

Repetitive instructions

Fix: Familiarize yourself with the app's features to reduce the need for repeated instructions. You can take notes or screenshots of important st... ⇲
 
Payments issue

Trial period leads to unexpected charges

Fix: Always read the terms and conditions before starting a trial. Set a reminder on your phone a day or two before the trial ends to decide if y... ⇲

Limited free content

Fix: Maximize the use of free content by exploring all available options within the app. Sometimes, there are hidden features or seasonal content... ⇲
 
Performance issue

Inconsistent app performance

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Neku, and check for updates. Developers often release... ⇲
 
Support issue

Difficulties in contacting customer support

Fix: Check the app's settings or help section for any available support options. Many apps have built-in support features that may not be immedia... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.8%

Bad experience
5.7%

Neutral
4.5%

~ from our NLP analysis of 48,413 combined software ratings.

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 Private Data Neku collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. No Ads Anymore: $64.99 No Ads Anymore/Double the bonus
  2. No Ads Anymore: $6.99 No Ads Anymore/Double the bonus
  3. Create your own new avatar!: $6.99 Get DLC,No Watermark,No Ads,Unlock everything
  4. star x 1000: $0.99 star x 1000
  5. Express Yourself with Avatars!: $9.99 Get DLC,No Watermark,No Ads,Unlock everything
  6. No Watermark&Ads!: $39.99 No Watermark&Ads!Double stars!Get Unique DLC!
  7. star x 3000: $1.99 paid for star x 3000
  8. star x 20000: $9.99 paid for star x 20000
  9. star x 30000: $14.99 paid for star x 30000
  10. star x 8000: $3.99 paid for star x 8000