fix problems on LUXY Ride [iphone]

—— Run into issues on LUXY Ride? Get help pending when official support gets back to you!

LUXY Ride - Book a Chauffeur

Info:

company: Luxy Technologies, Inc

: https://luxyride.com/frequently-asked-questions/

: get.luxyride.com

Chat with our AI-based LUXY Ride Support

🛠️ Common LUXY Ride Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unsafe driver behavior

Fix: If you encounter unsafe driving behavior, immediately report the driver through the app. Go to the ride history, select the trip, and look f... ⇲

No means of customizing tip

Fix: After completing your ride, check if there is an option to leave a tip in the payment section. If not, you can manually calculate a tip base... ⇲

Bugs issue

Unrealistic projected trip duration

Fix: Before booking a ride, check the estimated duration provided by the app against a map service like Google Maps. This can give you a more rea... ⇲

LUXY Ride does not work as intended

Fix: Try restarting the app. Close it completely and then reopen it. If the issue persists, check for updates in the App Store and install any av... ⇲

Last-minute ride cancellations

Fix: If you experience a last-minute cancellation, try to book your ride earlier to allow for more time to find another driver. This can help red... ⇲

Network issue

No real-time app tracking of vehicle

Fix: Ensure that location services are enabled for the app. Go to your iPhone settings, find the LUXY Ride app, and make sure location access is... ⇲

Safety issue

No safety button in app for real-time feedback

Fix: If you feel unsafe during your ride, use your phone to call emergency services directly. Make sure to inform the driver that you are doing s... ⇲

Payments issue

Drivers not receiving tips charged to customers

Fix: If you notice that a tip you provided was not received by the driver, consider giving them cash directly if you see them in person after the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.9%

Bad experience

14.1%

Neutral

0.0%

~ from our NLP analysis of 64 combined software ratings.

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Private Data LUXY Ride collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics