fix problems on Pawsh [iphone]

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—— Run into issues on Pawsh? Get help pending when official support gets back to you!

Pawsh: Book Dog Groomers
Info:
company: Pawsh Inc
: https://www.pawsh.app/contact
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Payments issue

Difficulty in getting refunds

Fix: Users should familiarize themselves with the refund policy outlined in the app. They can initiate a refund request through the app's support... ⇲

Inability to remove payment information

Fix: Users should navigate to the payment settings in the app. Look for an option to manage or delete payment methods. If this option is not visi... ⇲
 
Notifications issue

Inconsistent appointment confirmations

Fix: Users should ensure that their app is updated to the latest version, as updates often fix bugs related to notifications and confirmations. C... ⇲

Appointment cancellations without notice

Fix: Users should regularly check the app for updates on their appointments, as cancellations may be posted there before notifications are sent o... ⇲
 
Bugs issue

Technical issues with app

Fix: Users experiencing technical issues should try restarting the app or their device. This can often resolve minor glitches. OR If problems... ⇲
 
Slow issue

Long wait times for groomer assignments

Fix: Users can try booking appointments during off-peak hours when groomers may be more available. This can reduce wait times significantly. OR... ⇲
 
UI issue

Confusion between mobile and home-based groomers

Fix: Users should read the profiles of groomers carefully in the app, as they often indicate whether they are mobile or home-based. This can help... ⇲

Issues with booking confirmation visibility

Fix: Users should check the 'My Appointments' section in the app to view all booking confirmations. They can also take screenshots of confirmatio... ⇲
 
Support issue

Customer support unresponsive

Fix: Users should check if there is a dedicated support section in the app where they can submit inquiries or issues. They should provide detaile... ⇲
 
Permissions issue

Pawsh requires excessive information before showing groomers

Fix: Users should only fill out the mandatory fields in the app to expedite the process. They can skip optional fields if they are not relevant.... ⇲
 
Privacy issue

Groomers using client's home space for grooming

Fix: Users should clarify with the groomer beforehand about the grooming location. They can specify their preferences in the app's messaging feat... ⇲
 
Messages issue

Inability to communicate directly with groomers

Fix: Users should utilize any in-app messaging features to communicate with groomers. This is often the best way to ensure messages are received.... ⇲
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 what users are saying
Good experience
67.0%

Bad experience
30.3%

Neutral
2.7%

~ from our NLP analysis of 294 combined software ratings.

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 Private Data Pawsh collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content