fix problems on AMC [iphone]

​

—— Run into issues on AMC? Get help pending when official support gets back to you!

AMC: Stream TV Shows & Movies
Info:
company: AMC Network Entertainment LLC
: http://www.amc.com/faq
: www.amc.com
Chat with our AI-based AMC Support
   Hello! How can I assist you?  

characters left:
 
Video issue

Poor video resolution

Fix: 1. Check your internet connection speed using a speed test app. If your speed is below the recommended level for streaming, consider switchi... ⇲

Poor color depth and picture quality

Fix: 1. Check your device settings to ensure that video output is set to the highest quality. 2. Ensure you are using a strong internet connectio... ⇲
 
UI issue

Difficult to navigate user interface

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a help or tutorial section within the app that may provide g... ⇲

Inconsistent playback controls

Fix: 1. Ensure your iPhone's software is up to date by going to Settings > General > Software Update. 2. Restart the app to see if the playback c... ⇲

No scrubbing thumbnails for episodes

Fix: 1. Use the fast forward and rewind buttons to navigate through the episode instead of scrubbing. 2. Check for any updates that may add this... ⇲

Inaccurate timecode bar for scrubbing

Fix: 1. Restart the app to see if the timecode bar becomes more accurate. 2. Check for updates that may address this issue. OR 1. Use the fast... ⇲

No 15-second rewind feature

Fix: 1. Use the rewind button to go back to the previous segment of the show. 2. Check for updates that may add this feature. OR 1. Manually n... ⇲
 
Bugs issue

Subtitles do not persist after commercials

Fix: 1. Check the subtitle settings before starting the show to ensure they are enabled. 2. If the issue persists, try toggling the subtitles off... ⇲

Frequent bugs and glitches

Fix: 1. Regularly update the app to the latest version to benefit from bug fixes. 2. Clear the app's cache by offloading it as mentioned earlier.... ⇲
 
Search issue

Inability to search within content

Fix: 1. Use the app's main search feature to find specific shows or movies. If this is not working, try reinstalling the app. 2. Check for any up... ⇲
 
Ads issue

Repetitive commercials

Fix: 1. If available, consider upgrading to an ad-free subscription. 2. Take breaks during commercial breaks to avoid seeing the same ads repeate... ⇲

Commercials play again after rewinding

Fix: 1. Try to avoid rewinding during commercial breaks. 2. If this happens, consider using the app's fast forward feature to skip commercials.... ⇲
 
Login issue

Requires frequent logins

Fix: 1. Ensure the 'Remember Me' option is checked when logging in. 2. Check your iPhone settings to ensure that the app has permission to store... ⇲
 
Crashes issue

AMC crashes frequently

Fix: 1. Ensure your iPhone has enough storage space by going to Settings > General > iPhone Storage. Delete unnecessary apps or files if storage... ⇲
 
Compatibility issue

Limited content availability

Fix: 1. Check the app's content library regularly for new additions. 2. Use the app's notification settings to receive alerts about new content.... ⇲

Incompatibility with certain cable providers

Fix: 1. Check the app's compatibility list for supported cable providers. If your provider is not listed, consider switching to a compatible prov... ⇲
 
Support issue

Poor customer support response

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Use social media platforms to see if others have similar issues a... ⇲
 
Syncing issue

Inability to resume from where left off

Fix: 1. Make sure to exit the app properly by pausing the video before closing it. 2. Check if the app has a 'Continue Watching' section and use... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
57.2%

Good experience
39.2%

Neutral
3.6%

~ from our NLP analysis of 6,888 combined software ratings.

 Switch to these Alternatives:
AMC+ | TV Shows & Movies
SYFY
BBC America
Discovery GO
MGM+
A&E: TV Shows That Matter
WATCH TCM
Food Network GO - Live TV
HISTORY: Shows & Documentaries
truTV

 Private Data AMC collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics