fix problems on MyOrbit [iphone]

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—— Run into issues on MyOrbit? Get help pending when official support gets back to you!

MyOrbit
Info:
company: PT Telekomunikasi Selular
: https://myorbit.id/help
Chat with our AI-based MyOrbit Support
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Crashes issue

Frequent app crashes

Fix: 1. Update the app: Ensure that you have the latest version of MyOrbit installed. Go to the App Store, search for MyOrbit, and tap 'Update' i... ⇲
 
Login issue

Difficult account login process

Fix: 1. Reset your password: If you're having trouble logging in, use the 'Forgot Password' feature to reset your password. 2. Check for typos:... ⇲
 
Network issue

Slow internet speed

Fix: 1. Test your internet connection: Use a speed test app to check your current internet speed. 2. Switch networks: If you're on Wi-Fi, try sw... ⇲
 
Updates issue

Updates downgrade functionality

Fix: 1. Check update notes: Before updating, read the update notes in the App Store to understand what changes are being made. 2. Delay updates:... ⇲
 
Payments issue

Inability to buy data packages

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. 2. Restart the app: Close and reopen MyOrbit to... ⇲

High package costs

Fix: 1. Compare packages: Review different data packages offered by MyOrbit and compare them with competitors to see if there are more affordable... ⇲
 
Bugs issue

Frequent errors

Fix: 1. Restart the app: Close MyOrbit completely and reopen it to see if the errors persist. 2. Update the app: Ensure you have the latest vers... ⇲
 
Support issue

Inefficient support solutions

Fix: 1. Use the app's help section: Look for a help or support section within the app that may provide useful resources. 2. Search online: Use s... ⇲
 
Compatibility issue

MyOrbit not opening on iOS 16.7

Fix: 1. Update the app: Check the App Store for any available updates for MyOrbit that may address compatibility issues with iOS 16.7. 2. Restar... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
70.8%

Bad experience
29.2%

Neutral
0.0%

~ from our NLP analysis of 48 combined software ratings.

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 Private Data MyOrbit collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics