—— Run into issues on PetDesk? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the PetDesk app o... ⇲
Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and cellular data to see if performance improves. 2. Clear th... ⇲
Fix: 1. Before going offline, open the app and navigate to the sections you need to access later. This may allow the app to cache the data for of... ⇲
Fix: 1. Ensure that your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Clear the app cache by... ⇲
Fix: 1. Utilize the in-app help or FAQ section to find answers to common questions. 2. Check the PetDesk website for any user guides or troublesh... ⇲
Fix: 1. Go to Settings > Notifications > PetDesk and ensure that notifications are enabled and set to your preferences. 2. Check if Do Not Distur... ⇲
Fix: 1. Check the App Store for the latest version of PetDesk and ensure your device meets the minimum requirements. 2. If your device is older,... ⇲
Fix: 1. Familiarize yourself with the app layout by exploring each section to understand where features are located. 2. Use the search function w... ⇲
Fix: 1. Explore all settings within the app to see if there are any hidden customization options that you may have missed. 2. Use any available t... ⇲
Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If PetDesk is using a lot of battery, consider limiting i... ⇲