fix problems on 山姆会员商店 Sam's Club China [iphone]

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—— Run into issues on 山姆会员商店 Sam's Club China? Get help pending when official support gets back to you!

山姆会员商店 Sam's Club China
Info:
company: 沃尔玛(中国)投资有限公司
: http://www.samsclub.cn/
Chat with our AI-based 山姆会员商店 Sam's Club China Support
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Notifications issue

Missing alerts for item availability

Fix: To receive alerts for item availability, ensure that you have enabled notifications for the Sam's Club app. Go to your iPhone's 'Settings',... ⇲
 
Updates issue

No updates on restocking items

Fix: If you are not receiving updates on restocking items, check if you have enabled notifications as mentioned previously. Additionally, regular... ⇲

Functionality degradation in updates

Fix: If you notice that the app's functionality has degraded after an update, try uninstalling and reinstalling the app to see if this resolves t... ⇲
 
Bugs issue

Unreliable one-hour delivery promise

Fix: If the one-hour delivery promise is not being met, check the delivery options available in your area. Sometimes, delivery times can vary bas... ⇲

Late deliveries with minimal compensation

Fix: If your delivery is late, check the app for any updates regarding your order status. If the app provides a tracking feature, use it to see w... ⇲

Inconsistent product quality

Fix: If you notice inconsistent product quality, document your experiences and consider providing feedback through the app. This can help the sto... ⇲

Hides low product ratings instead of improving quality

Fix: If you find that low product ratings are hidden, check the app settings for any filters that may be applied. Adjust these settings to view a... ⇲
 
Customization issue

Limited western food options

Fix: If you find the selection of western food options limited, try using the search function in the app to look for specific items or brands you... ⇲
 
Permissions issue

山姆会员商店 Sam's Club China requests location every time

Fix: To reduce the frequency of location requests, go to your iPhone's 'Settings', then 'Privacy', and select 'Location Services'. Find the Sam's... ⇲

Requires location services to use app

Fix: If the app requires location services, you can adjust the settings to 'While Using the App' as mentioned earlier. This will allow you to use... ⇲

Repeatedly asks for location permissions

Fix: To stop the app from repeatedly asking for location permissions, go to your iPhone's 'Settings', then 'Privacy', and select 'Location Servic... ⇲
 
Loading issue

山姆会员商店 Sam's Club China continuously spins and won't load

Fix: If the app is stuck loading, first check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If th... ⇲
 
Payments issue

Expensive membership compared to competitors

Fix: If you feel the membership is expensive, consider evaluating the benefits you receive from the membership. Make a list of the discounts and... ⇲

Cannot enter phone number to purchase membership

Fix: If you cannot enter your phone number, ensure that you are using the latest version of the app. Check for updates in the App Store and insta... ⇲

Cannot configure preferred payment method

Fix: To configure your preferred payment method, go to the 'Account' or 'Payment Methods' section in the app. Look for an option to add or edit p... ⇲

Cannot add membership card to Apple Wallet

Fix: To add your membership card to Apple Wallet, first ensure that you have the latest version of the app. Navigate to your membership card with... ⇲
 
UI issue

Hides product review ratings

Fix: If you notice that product review ratings are hidden, check if there is a filter or sorting option in the app that may be set to hide lower... ⇲

山姆会员商店 Sam's Club China icon design is unattractive

Fix: While you cannot change the app icon design, you can provide feedback through the app about your preferences. This feedback may be considere... ⇲
 
Support issue

Poor customer service

Fix: If you experience poor customer service, document your interactions and feedback. Use the app's feedback feature to report your experience,... ⇲

Invoice service staff lack knowledge

Fix: If you encounter issues with invoice service staff, try to clarify your needs clearly and ask specific questions to guide them. This may hel... ⇲
 
Compatibility issue

Issues with WeChat mini program access

Fix: If you are having trouble accessing the WeChat mini program, ensure that you have the latest version of WeChat installed. Sometimes, updates... ⇲
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 what users are saying
Good experience
88.9%

Bad experience
9.8%

Neutral
1.3%

~ from our NLP analysis of 901 combined software ratings.

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 Private Data 山姆会员商店 Sam's Club China collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics