fix problems on SuperPhone [iphone]

​

—— Run into issues on SuperPhone? Get help pending when official support gets back to you!

SuperPhone
Info:
company: Disruptive Multimedia, Inc
: https://support.superphone.io/
: www.superphone.io
Chat with our AI-based SuperPhone Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Navigation information is lacking

Fix: If you find navigation information within the app to be insufficient, try looking for a help or FAQ section within the app. This may provide... ⇲
 
Login issue

Frequent sign-in required after updates

Fix: To minimize the frequency of sign-ins, ensure that you are using the latest version of the app. Go to the App Store, check for updates, and... ⇲
 
Audio issue

Inability to receive or make calls

Fix: First, check your internet connection. SuperPhone requires a stable internet connection to make and receive calls. Ensure you are connected... ⇲
 
Registration issue

Stuck on login page during sign-up

Fix: If you are stuck on the login page, try closing the app completely and reopening it. If that doesn't work, restart your iPhone to clear any... ⇲

Onboarding process is broken

Fix: If the onboarding process is not functioning, try restarting the app or your device. This can often resolve temporary glitches that may be c... ⇲
 
Screen issue

SuperPhone goes blank

Fix: If the app goes blank, try force-closing the app. Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to... ⇲
 
Support issue

Slow customer service

Fix: If customer service is slow, check if the app has a help or support section that provides answers to common questions. This may help you res... ⇲
 
Compatibility issue

No API for integration with existing systems

Fix: If you need integration with other systems, consider using third-party automation tools like Zapier or Integromat. These tools can help conn... ⇲
 
Updates issue

No new features released since launch

Fix: To stay updated on any potential new features, regularly check the app's update notes in the App Store. This will inform you of any changes... ⇲
 
Messages issue

Inability to delete incoming texts that don't convert to contacts

Fix: To manage incoming texts, check if the app has a feature to archive or hide messages. This can help keep your inbox organized without needin... ⇲

Messages disappear after responding

Fix: If messages are disappearing, check if there is a setting in the app that controls message retention or visibility. Adjusting these settings... ⇲
 
Account issue

Cannot create an account via the app

Fix: If you are unable to create an account, ensure that you have a stable internet connection. A weak connection can prevent the account creatio... ⇲
 
Crashes issue

SuperPhone crashes when importing contacts

Fix: To resolve crashes during contact import, ensure that your device has enough storage space. Go to Settings > General > iPhone Storage to che... ⇲
 
Payments issue

Continued charges after cancellation

Fix: If you are still being charged after cancellation, first check your subscription status in the App Store. Go to Settings > [Your Name] > Sub... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
69.2%

Bad experience
26.9%

Neutral
3.8%

~ from our NLP analysis of 104 combined software ratings.

 Switch to these Alternatives:
Artist Connect App
The Morning Meetup
Jammcard
Inadot - Music Network
UniteThe99
Mighty Pro
Join REC
Fanbase
Jem: Creative Gigs & Network
Plain Sight

 Private Data SuperPhone collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. First Year Free, $0.99/m after: $0.99 Up to 100 SMS, 33 MMS & 50 Calls / month
  2. Sole Proprietor one-time fee: $24.99 One time fee for Sole Proprietor registration
  3. Low Volume One-time fee: $24.99 One-time fee for the Low Volume registration
  4. 1,600 Credits & 200 Convos: $39.99 Up to 1,600 SMS, 533 MMS & 800 Calls
  5. Standard brand one-time fee: $76.99 One-time fee for Standard 10DLC registration
  6. 800 Credits & 100 Convos: $19.99 Up to 800 SMS, 266 MMS & 400 Calls
  7. 2,400 Credits & 300 Convos: $59.99 Up to 2,400 SMS, 800 MMS & 1,200 Calls
  8. 12,000 Credits & 1,875 Convos: $299.99 Up to 12,000 SMS, 4,000 MMS and 6,000 Calls
  9. 8,000 Credits & 1,250 Convos: $199.99 Up to 8,000 SMS, 2,666 MMS & 4,000 Calls
  10. 3,200 Credits, 400 Convos: $79.99 Up to 3,200 SMS, 1,066 MMS and 1,600 Calls