fix problems on 央视新闻 [iphone]

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—— Run into issues on 央视新闻? Get help pending when official support gets back to you!

央视新闻
Info:
company: China Media Group
: http://www.cntv.cn/
Chat with our AI-based 央视新闻 Support
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Downloads issue

icon disappears after download

Fix: 1. Check if the app is hidden: Swipe down on the home screen to access the search function and type '央视新闻' to see if it appears. If it d... ⇲
 
Video issue

no loading video

Fix: 1. Check for app updates: Open the App Store, tap on your profile icon, and scroll down to see if there are updates available for 央视新闻.... ⇲
 
Audio issue

no sound on iOS 5

Fix: 1. Check the mute switch: Ensure that the mute switch on the side of your iPhone is not turned on. If it is, toggle it off to enable sound.... ⇲
 
Compatibility issue

does not work in US

Fix: 1. Use a VPN: Download a VPN app from the App Store, connect to a server in China, and then try using 央视新闻 again. OR 2. Check for reg... ⇲
 
Loading issue

stuck on loading

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage > 央视新闻 and select 'Delete App'. Reinstall it from the App Store to clear an... ⇲
 
UI issue

cannot use in landscape mode

Fix: 1. Check device orientation lock: Swipe down from the top-right corner of the screen to access the Control Center and ensure the orientation... ⇲
 
Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for 央视新闻. Updating can fix bugs that cause crashes. OR 2.... ⇲
 
Ads issue

repeated ads before content

Fix: 1. Check for a premium version: Look in the app settings to see if there is an option to upgrade to a premium version that may reduce or eli... ⇲
 
Notifications issue

push notifications not working

Fix: 1. Check notification settings: Go to Settings > Notifications > 央视新闻 and ensure that 'Allow Notifications' is turned on. OR 2. Re-en... ⇲
 
Updates issue

new version worse than previous

Fix: 1. Revert to an older version: If you have a backup of your iPhone from before the update, you can restore it to that version using iTunes o... ⇲
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 what users are saying
Good experience
75.0%

Bad experience
20.8%

Neutral
4.2%

~ from our NLP analysis of 24 combined software ratings.

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环球时报

 Private Data 央视新闻 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data