fix problems on DeliveryPanda [iphone]

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DeliveryPanda
Info:
company: HUNGRYPANDA LTD
: http://hungrypanda.co
: hungrypanda.co
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Audio issue

Audio volume decreases while using app

Fix: Check your iPhone's audio settings. Go to 'Settings' > 'Sounds & Haptics' and ensure that the volume is set to an appropriate level. Additio... ⇲
 
UI issue

New order screen takes over app

Fix: To minimize interruptions from the new order screen, check if there is an option in the app settings to manage notifications or pop-ups. Dis... ⇲

Lack of distance information for orders

Fix: If the app does not provide distance information, consider using a separate mapping app to calculate the distance between pickup and drop-of... ⇲

Confusing app interface

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help you navigate more efficiently.... ⇲
 
Notifications issue

Annoying notification sound

Fix: You can change the notification sound for the app by going to 'Settings' > 'Notifications' > [App Name] > 'Sounds'. Here, you can select a d... ⇲

Inaccurate order notifications

Fix: Ensure that your app is updated to the latest version, as updates can fix bugs related to notifications. Check the App Store for any availab... ⇲

Frequent spam notifications

Fix: To reduce spam notifications, go to 'Settings' > 'Notifications' > [App Name] and customize your notification preferences. Disable any non-e... ⇲
 
Uploads issue

Issues with uploading proof of dropoff

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to uploading features. Check the App Store for any... ⇲
 
Support issue

Delayed response from customer support

Fix: To expedite responses, try reaching out to customer support during off-peak hours when they may be less busy. This could lead to quicker rep... ⇲

Poor customer service

Fix: To improve your experience, document your interactions with customer service, noting response times and outcomes. This can help you identify... ⇲

No driver support contact

Fix: If the app lacks direct support contact, check for any community forums or social media groups where drivers share experiences and solutions... ⇲

Poor treatment of drivers

Fix: Document any instances of poor treatment and share your experiences with fellow drivers in community forums to raise awareness and seek supp... ⇲
 
Slow issue

Long wait times for orders

Fix: To minimize wait times, consider adjusting your delivery area settings to focus on locations with higher order volumes or faster service tim... ⇲
 
Payments issue

Low pay compared to distance

Fix: To maximize your earnings, consider accepting only those orders that offer a fair compensation for the distance traveled. Use the app's filt... ⇲

High percentage of low tips

Fix: To encourage higher tips, focus on providing excellent customer service during deliveries. This includes being polite, timely, and ensuring... ⇲

Low compensation for long distances

Fix: To address low compensation, prioritize accepting orders that offer better pay for longer distances. Use the app's filtering options to focu... ⇲

Unclear payment structure

Fix: Review any available documentation or FAQs within the app that may explain the payment structure. Understanding how payments are calculated... ⇲

Lack of transparency in pay deductions

Fix: Review your payment statements carefully to identify any deductions and their reasons. This can help you understand where your earnings are... ⇲

Limited driver incentives

Fix: To maximize your earnings, focus on accepting orders during promotional periods or peak times when incentives may be higher. OR Engage wi... ⇲
 
Account issue

Frequent account lockouts

Fix: To avoid account lockouts, ensure that you are entering the correct login credentials. Consider using a password manager to keep track of yo... ⇲

Background check delays

Fix: To expedite the background check process, ensure that all your submitted information is accurate and complete. Double-check your application... ⇲

No response to account issues

Fix: Document your account issues thoroughly, including dates and details of your attempts to contact support. This can help you track your progr... ⇲
 
Loading issue

Orders often not ready at restaurants

Fix: To mitigate this issue, call the restaurant ahead of time to confirm that the order is ready for pickup before arriving. This can save you t... ⇲

Long wait times for deliveries

Fix: To reduce wait times, plan your delivery routes strategically, using a mapping app to find the quickest routes and avoid traffic congestion.... ⇲
 
Customization issue

Limited scheduling availability

Fix: Check the app regularly for any updates or changes to scheduling options, as these may vary based on demand and availability. OR Consider... ⇲
 
Settings issue

Language barrier in app instructions

Fix: If the app supports multiple languages, switch to a language you are more comfortable with by going to 'Settings' > 'Language' within the ap... ⇲
 
Syncing issue

Inconsistent order dispatching

Fix: To improve order dispatching, try to work during peak hours when demand is higher, as this may lead to more consistent order flow. OR Kee... ⇲
 
Network issue

Unreliable order tracking

Fix: If order tracking is unreliable, consider using a separate mapping app to track your route and delivery status independently. OR Keep a l... ⇲

High competition for limited orders

Fix: To stand out in a competitive environment, focus on building a strong reputation by providing excellent service and timely deliveries, which... ⇲
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 what users are saying
Bad experience
55.3%

Good experience
40.4%

Neutral
4.4%

~ from our NLP analysis of 275 combined software ratings.

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 Private Data DeliveryPanda collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics