fix problems on Epic Authenticator [iphone]

—— Run into issues on Epic Authenticator? Get help pending when official support gets back to you!

Epic Authenticator

Info:

company: Epic

: https://www.epic.com

: www.epic.com

Chat with our AI-based Epic Authenticator Support

🛠️ Common Epic Authenticator Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Accept/decline buttons missing

Fix: 1. Restart the App: Close the Epic Authenticator app completely by swiping it away from the app switcher. Reopen the app to see if the butto... ⇲

Epic Authenticator crashes immediately on iPhone 14

Fix: 1. Update iOS: Ensure your iPhone 14 is running the latest version of iOS. Go to Settings > General > Software Update and install any availa... ⇲

Notifications issue

No notifications for code retrieval

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Epic Authenticator and ensure that 'Allow Notifications' is enabled. Also,... ⇲

Updates issue

Push notifications removed after update

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Epic Authenticator and ensure that 'Allow Notifications' is enabled. Adjust... ⇲

Security issue

No recovery option for lost codes

Fix: 1. Backup Codes: If you have previously set up backup codes, locate them and use them to regain access. Check any secure location where you... ⇲

Compatibility issue

Difficulties transferring app to new phone

Fix: 1. Use iCloud Backup: Ensure that your old phone is backed up to iCloud. On your new phone, during setup, choose to restore from iCloud back... ⇲

Freezing issue