fix problems on Star VPN [iphone]

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—— Run into issues on Star VPN? Get help pending when official support gets back to you!

Star VPN: Unlimited WiFi Proxy
Info:
company: Senight LLC
: https://starvpn.zendesk.com
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Network issue

high data usage

Fix: Limit the use of high-bandwidth applications while connected to the VPN. Streaming services, large downloads, and online gaming can signific... ⇲

inconsistent server response

Fix: Try connecting to different servers to find one that offers a more stable connection. Some servers may be more reliable than others based on... ⇲

limited server options

Fix: Explore the app for any settings that allow you to refresh or update the server list. Sometimes, servers may be added or removed, and refres... ⇲

occasional inability to connect

Fix: Restart your device and try connecting again. This can resolve temporary glitches that may prevent the VPN from connecting. OR Check for... ⇲

location detection issues

Fix: Manually set your location in the app if the automatic detection is not working. Look for a setting that allows you to choose your location... ⇲

interferes with Wi-Fi connection

Fix: Try disconnecting the VPN and see if your Wi-Fi connection stabilizes. If it does, consider using a different server or protocol that may wo... ⇲

no option to choose server location

Fix: Explore the app settings thoroughly to see if there is a hidden option to select server locations. Sometimes, this feature may not be immedi... ⇲

VPN turns off when app is minimized

Fix: Check the app settings for any options related to background operation. Some apps have settings that allow them to run in the background eve... ⇲
 
Battery issue

Star VPN only works in wake mode

Fix: Adjust your iPhone settings to prevent the app from going to sleep. Go to Settings > Display & Brightness and set Auto-Lock to 'Never' while... ⇲

drains battery quickly

Fix: Limit the use of the VPN to when necessary. Disconnect the VPN when not in use to conserve battery life. OR Check for any battery optimiz... ⇲
 
Ads issue

pop-ups during browsing

Fix: Check the app settings for any options to block ads or pop-ups. Some VPNs have built-in ad blockers that can help reduce pop-ups. OR Cons... ⇲
 
Support issue

lack of customer support response

Fix: Check the app for any FAQs or help sections that may provide answers to common issues. Sometimes, self-help resources can be more effective... ⇲
 
Bugs issue

requires frequent restarts for stability

Fix: Try clearing the app cache if the option is available in the app settings. This can help improve performance and stability. OR Uninstall... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.6%

Bad experience
4.6%

Neutral
2.8%

~ from our NLP analysis of 29,288 combined software ratings.

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 Private Data Star VPN collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium VPN access with trial: $9.99 Unlimited access to secure VPN service
  2. Premium VPN access 1 Year: $49.99 Unlimited access to secure VPN service
  3. Premium VPN access 1 Month: $9.99 Unlimited access to secure VPN service