fix problems on 小猿搜题 [iphone]

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—— Run into issues on 小猿搜题? Get help pending when official support gets back to you!

小猿搜题 - 中小学家长辅导学习和作业检查工具
Info:
company: Beijing Yuanli Science and Technology Co., Ltd.
: https://www.yuansouti.com
Chat with our AI-based 小猿搜题 Support
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Battery issue

High battery consumption after update

Fix: Check for background app activity by going to Settings > Battery. Identify if 小猿搜题 is consuming an unusual amount of battery and conside... ⇲
 
Updates issue

Cannot select images from gallery after update

Fix: Check the app's permissions by going to Settings > Privacy > Photos. Ensure that 小猿搜题 has permission to access your photo library. If it... ⇲
 
Search issue

Some difficult questions cannot be found

Fix: Utilize the app's search function effectively by using keywords or phrases that are relevant to the question you are trying to find. Be spec... ⇲
 
Camera issue

Scanning homework sometimes unclear

Fix: Ensure that the homework is placed on a flat, well-lit surface before scanning. Avoid shadows and reflections that can obscure the text. Use... ⇲
 
Account issue

Identity verification required for answers

Fix: Check if there are any settings within the app that allow you to manage your identity verification preferences. If you are uncomfortable wit... ⇲
 
Payments issue

Membership required for video access

Fix: Explore the app for any free trial options or promotional offers that may allow temporary access to video content without a membership. This... ⇲
 
Bugs issue

Frequent incorrect answers

Fix: Double-check the questions you are inputting into the app for accuracy. Ensure that the text is clear and correctly formatted to improve the... ⇲
 
Crashes issue

小猿搜题 crashes or freezes

Fix: Try clearing the app's cache by deleting and reinstalling the app. This can help remove any corrupted data that may be causing the crashes.... ⇲
 
Network issue

Access issues with mini program

Fix: Check your internet connection to ensure that it is stable. A weak or intermittent connection can cause access issues with mini programs.... ⇲
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 what users are saying
Good experience
89.9%

Bad experience
7.3%

Neutral
2.8%

~ from our NLP analysis of 1,839 combined software ratings.

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知到.

 Private Data 小猿搜题 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. VIP智能家庭教师服务连续包月: $1.99 VIP专享内容：题目精讲无限观看，名师大招任意学，举一反三巩固练习。
  2. 1个月VIP智能家庭教师服务: $3.99 VIP专享内容：题目精讲无限观看，名师大招任意学，举一反三巩固练习。
  3. 12个月VIP智能家庭教师服务: $24.99 全年可无限次观看题目精讲，名师大招。VIP智能家庭教师，帮助你搞懂一道题，搞定一类题。
  4. 1年VIP智能家庭教师服务（活动专项）: $14.99 全年可无限次观看题目精讲，名师大招。VIP智能家庭教师，帮助你搞懂一道题，搞定一类题。
  5. 3个月VIP智能家庭教师服务: $8.99 VIP专享内容：题目精讲无限观看，名师大招任意学，举一反三巩固练习。
  6. 两年VIP智能家庭教师服务（大促）: $39.99 全年可无限次观看题目精讲，名师大招。VIP智能家庭教师，帮助你搞懂一道题，搞定一类题。
  7. 两年VIP智能家庭教师服务（活动专享）: $29.99 全年可无限次观看题目精讲，名师大招。VIP智能家庭教师，帮助你搞懂一道题，搞定一类题。
  8. 一年VIP智能家庭教师服务(活动特惠): $19.99 全年可无限次观看题目精讲，名师大招。VIP智能家庭教师，帮助你搞懂一道题，搞定一类题。
  9. VIP智能家庭教师服务连续包月活动: $2.99 VIP专享内容：题目精讲无限观看，名师大招任意学，举一反三巩固练习。
  10. VIP智能家庭教师服务连续包月特惠: $2.99 VIP专享内容：题目精讲无限观看，名师大招任意学，举一反三巩固练习。