fix problems on VOA+ [iphone]

—— Run into issues on VOA+? Get help pending when official support gets back to you!

VOA+

Info:

company: United States Agency for Global Media

: https://www.voanews.com/

Chat with our AI-based VOA+ Support

🛠️ Common VOA+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

VOA+ freezes while watching stream

Fix: 1. Restart the App: Close the VOA+ app completely by swiping it away from the app switcher. Then, reopen the app and try streaming again. Th... ⇲

slow loading times

Fix: 1. Check Your Internet Connection: Ensure you have a stable internet connection. You can do this by running a speed test or trying to load o... ⇲

Offline issue

limited offline functionality

Fix: 1. Download Content: If the app allows, look for options to download specific content for offline viewing. This is usually found in the sett... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the App: Ensure you are using the latest version of VOA+. Go to the App Store, check for updates, and install any available update... ⇲

Support issue

poor customer support

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section within the settings. This can provide immediate answers to common issues with... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > VOA+ and ensure that notifications are enabled. Adjust the settings to allo... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check System Requirements: Ensure your device meets the minimum system requirements for VOA+. If your device is outdated, consider upgrad... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize with Navigation: Spend some time exploring the app to understand its layout. Look for tutorials or guides online that can hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore Settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed, such a... ⇲

Battery issue

high battery consumption

Fix: 1. Limit Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for VOA+. This can help reduce battery us... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.0%

Bad experience

10.0%

Neutral

0.0%

~ from our NLP analysis of 10 combined software ratings.

Switch to these Alternatives:

美国之音

VOA

BBC News Somali

纽约时报

VOA Burmese

Radio Free Asia

FT中文网 - 财经新闻与评论

美国中文电视

CGTN

CGTN Now

Private Data VOA+ collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Identifiers
- Usage Data
- Diagnostics