fix problems on DaVinci Remote Monitor [iphone]

—— Run into issues on DaVinci Remote Monitor? Get help pending when official support gets back to you!

DaVinci Remote Monitor

Info:

company: Blackmagic Design Inc

: http://www.blackmagicdesign.com

: www.blackmagicdesign.com

Chat with our AI-based DaVinci Remote Monitor Support

🛠️ Common DaVinci Remote Monitor Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

DaVinci Remote Monitor freezes while watching stream

Fix: 1. Close the app completely by swiping it away from the app switcher. 2. Restart your iPhone to clear any temporary glitches. 3. Reopen the... ⇲

Requires frequent restarts to reconnect

Fix: 1. Check your internet connection to ensure it is stable. You can do this by testing other apps or websites. 2. If your connection is unstab... ⇲

Support issue

No support for multiple viewers

Fix: 1. Use a screen sharing app or feature on your iPhone to share the stream with others. You can use FaceTime or a similar app to share your s... ⇲

UI issue

Lacks user interface on viewer end

Fix: 1. If you are the host, provide clear instructions to viewers on how to access the stream, including any necessary links or codes. 2. Use a... ⇲

Video issue

Video bugs on vertical timelines

Fix: 1. Try rotating your iPhone to landscape mode to see if the video displays correctly. 2. If the issue persists, check for updates to the app... ⇲

Registration issue

Sign-in page without account setup option

Fix: 1. Check the app's official website or help section for instructions on how to create an account if it is not available directly in the app.... ⇲

Network issue

Dropped connections during use

Fix: 1. Ensure that your internet connection is stable. If you are on Wi-Fi, try moving closer to the router or resetting the router. 2. If using... ⇲

Latency issues reported by some users

Fix: 1. Reduce the video quality settings in the app if available, as lower quality can reduce latency. 2. Ensure that no other devices are heavi... ⇲

Compatibility issue

No QR code for quick connection

Fix: 1. Manually share the connection link with viewers via text or email to facilitate easy access. 2. Use a URL shortener to create a simpler l... ⇲