fix problems on EndNote [iphone]

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EndNote
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company: Clarivate Analytics (US) LLC
: http://www.endnote.com/contact
: www.clarivate.com
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Syncing issue

Syncing issues with desktop version

Fix: Ensure that both the iPhone app and the desktop version of EndNote are updated to the latest version. Syncing issues can arise from version... ⇲

Temporary citations not found on desktop

Fix: Ensure that you are syncing your references properly between the mobile and desktop versions. Check your sync settings and make sure both de... ⇲

Group folders not organized as on desktop

Fix: Manually reorganize your group folders within the mobile app to match the desktop version. This may take some time but can help maintain con... ⇲
 
Search issue

Search function needs improvement

Fix: Try using specific keywords or phrases when searching to narrow down results. Additionally, check if there are any filters applied that may... ⇲
 
UI issue

Unintuitive UI

Fix: Take some time to explore the app's settings and features. Familiarizing yourself with the layout and available options can help improve you... ⇲

No drag-and-drop for references

Fix: As a workaround, manually copy and paste references from one location to another within the app. This may take more time but can help you or... ⇲
 
Freezing issue

EndNote freezes during syncing

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update... ⇲
 
Compatibility issue

Lacks necessary features from desktop version

Fix: Familiarize yourself with the features available in the mobile version and see if there are alternative methods to achieve similar results.... ⇲

Limited functionality compared to desktop

Fix: Identify the specific functionalities you need and see if there are alternative apps that offer those features on mobile. Research and downl... ⇲

No support for Safari

Fix: As a workaround, consider using a different browser that is supported by EndNote for accessing your references. Download a browser like Chro... ⇲

No tags feature in mobile version

Fix: As a workaround, consider using folders or groups to categorize your references instead of tags. This can help you organize your references... ⇲
 
Bugs issue

Inconsistent annotation tools

Fix: Check if there are any updates available for the EndNote app, as updates may improve the consistency of annotation tools. Go to the App Stor... ⇲

Pages change unintentionally on iPhone

Fix: Check for any settings related to page layout or view options within the EndNote app. Adjusting these settings may help prevent unintentiona... ⇲

Annotation duplicates randomly

Fix: Check if there are any updates available for the EndNote app, as updates may fix bugs related to annotations. Go to the App Store and update... ⇲
 
Customization issue

Difficult to customize article information

Fix: Explore the settings within the EndNote app to see if there are options for customizing article information. Look for fields that can be edi... ⇲
 
Support issue

Unresponsive customer support

Fix: Check the EndNote user community forums or online resources for solutions to common issues. Many users share their experiences and solutions... ⇲
 
Crashes issue

EndNote crashes when linking OneDrive

Fix: Ensure that your OneDrive app is updated to the latest version. Go to the App Store and check for updates. After updating, try linking OneDr... ⇲

Voice-to-text feature causes app to close

Fix: Check if there are any updates available for the EndNote app and your iPhone's iOS. Updates can fix bugs that may be causing the app to cras... ⇲

EndNote closes unexpectedly

Fix: Check for any available updates for the EndNote app and your iPhone's iOS. Keeping both updated can help resolve unexpected crashes. OR T... ⇲
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 what users are saying
Bad experience
53.2%

Good experience
32.9%

Neutral
13.9%

~ from our NLP analysis of 158 combined software ratings.

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 Private Data EndNote collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics