—— Run into issues on Tolls NY? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Document your interactions with customer service, including dates, times, and the names of representatives. This will help you keep track of... ⇲
Fix: Go to your iPhone's Settings, scroll down to find the Tolls NY app, and tap on it. From there, select 'Notifications' and adjust the setting... ⇲
Fix: Ensure you are following the correct procedure for changing your password. Typically, this involves going to the account settings within the... ⇲
Fix: Follow the setup instructions carefully, and ensure you have all necessary information ready, such as identification and payment details. If... ⇲
Fix: Ensure that you are entering the correct rental car details as required by the app. Double-check for any specific format or information need... ⇲
Fix: If you cannot change your password through the app, try using the 'Forgot Password' feature to reset it. This will send a reset link to your... ⇲
Fix: Ensure you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR... ⇲
Fix: Check your internet connection to ensure it is stable. If you are on a weak connection, try switching to Wi-Fi or moving to an area with bet... ⇲
Fix: Review your transaction history within the app to verify the dates of your transactions. If discrepancies exist, take screenshots for your r... ⇲
Fix: Keep a record of any app failures that lead to late fees, including dates and times. This documentation can be useful if you need to dispute... ⇲
Fix: After making a payment, check your email for a confirmation message. If you do not receive one, check your spam folder. If it’s not there, t... ⇲
Fix: Monitor your bank statements closely and document any double charges. Take screenshots of your transaction history in the app to support you... ⇲
Fix: Ensure that your payment information is entered correctly, including card number, expiration date, and CVV. If you have recently changed you... ⇲
Fix: Check the app settings to see if there is an option to store your credit card information without enabling auto-replenish. If not, consider... ⇲
Fix: Refresh the app regularly to ensure you are viewing the most current balance. You can do this by pulling down on the screen to refresh the d... ⇲
Fix: Try reaching out to customer service during off-peak hours, such as early mornings or late evenings, when they may be less busy. This could... ⇲
Fix: Check the app's status on social media or websites that track app outages to see if the issue is widespread. If it is, wait for the service... ⇲
Fix: Close any other apps running in the background to free up resources on your iPhone. This can help improve the performance of the Tolls NY ap... ⇲
Fix: Regularly clear the app's cache by offloading it in your iPhone settings. This can help improve performance by removing unnecessary data.... ⇲
Fix: Familiarize yourself with the app's layout by exploring all the features and options available. This can help you navigate more efficiently... ⇲