fix problems on Boom [iphone]

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—— Run into issues on Boom? Get help pending when official support gets back to you!

Boom - Build credit with rent.
Info:
company: Boom Pay, Inc.
: https://intercom.help/boomhelpcenter
: www.boompay.app
Chat with our AI-based Boom Support
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Bugs issue

Inaccurate credit score reporting

Fix: 1. Check the information you provided in the app against your actual credit report. You can obtain a free report from AnnualCreditReport.com... ⇲

Limited reporting of utilities and other bills

Fix: 1. Review the app's settings to ensure that you have enabled all possible reporting options for utilities and bills. 2. Manually add any ut... ⇲

Inconsistent reporting to credit bureaus

Fix: 1. Regularly check your credit report to see if the information is being updated as expected. 2. If you notice inconsistencies, document th... ⇲
 
Support issue

Slow customer support response

Fix: 1. Check the app for a FAQ or help section that may address your issue without needing to contact support. 2. Use the in-app chat feature,... ⇲
 
Account issue

Issues with account verification

Fix: 1. Double-check that all the information you provided during the verification process is accurate and matches your official documents. 2. I... ⇲

Lack of support for multiple bank accounts

Fix: 1. Check if the app allows linking multiple accounts by reviewing the settings or help section. If it does, follow the instructions to add a... ⇲
 
Registration issue

Complicated onboarding process

Fix: 1. Follow the onboarding steps carefully and take notes on any confusing parts. 2. If you encounter specific issues, refer to the app's hel... ⇲
 
Notifications issue

Frequent notifications for missing information

Fix: 1. Review the notifications carefully to identify what information is missing. Go to the relevant section in the app to fill in the gaps. 2... ⇲
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 what users are saying
Good experience
91.3%

Bad experience
6.5%

Neutral
2.2%

~ from our NLP analysis of 1,037 combined software ratings.

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IdentityIQ

 Private Data Boom collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics