A. Document your interactions with customer service, including dates, times, and the names of representatives. This will help you keep track of your issues and provide context if you need to escalate your concerns. If you encounter rudeness, remain calm and polite, and ask to speak to a supervisor if necessary. You can also try reaching out through different channels, such as social media, where companies often respond more quickly to public inquiries.

B. Utilize online forums or community groups related to POIZON to share your experiences and seek advice from other users. They may have tips on how to effectively communicate with customer service or alternative ways to resolve your issues.