fix problems on POIZON [iphone]

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—— Run into issues on POIZON? Get help pending when official support gets back to you!

POIZON - Sneakers & Apparel
Info:
company: POIZON HOLDING PTE. LTD.
: https://www.poizon.com/qa
: www.poizon.com
Chat with our AI-based POIZON Support
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Settings issue

POIZON does not allow saving addresses

Fix: Manually enter your address each time you make a purchase. To streamline this process, keep your address saved in a notes app or a password... ⇲
 
Permissions issue

Order cancellations without permission

Fix: Review the cancellation policy on the POIZON app or website to understand the conditions under which orders can be canceled. If your order w... ⇲
 
Payments issue

Double charging on shipping costs

Fix: Before finalizing your order, carefully review the order summary to ensure that shipping costs are only charged once. If you notice a double... ⇲

Refund process is slow

Fix: Keep track of your refund requests by noting the date you submitted them and any confirmation numbers you received. If the refund takes long... ⇲

Issues with payment methods

Fix: Ensure that your payment method is valid and has sufficient funds. If you are using a credit or debit card, check that it has not expired an... ⇲

Limited payment options

Fix: Explore the payment options available in the app settings. If your preferred payment method is not available, consider using a different met... ⇲
 
Login issue

Inconsistent authentication results

Fix: Ensure that you are entering your login credentials correctly. If you are having trouble logging in, try resetting your password. Use a stro... ⇲
 
UI issue

Confusing SKU listings

Fix: When browsing products, take note of the SKU numbers and descriptions. If you find a listing confusing, try searching for the product using... ⇲

Inaccurate product descriptions

Fix: Before making a purchase, cross-reference the product description with other sources, such as the manufacturer's website or reviews from oth... ⇲
 
Notifications issue

Poor communication regarding order status

Fix: Regularly check the app for updates on your order status. If you notice a lack of communication, document your order details and reach out t... ⇲
 
Freezing issue

POIZON freezes or has glitches

Fix: Try closing the app completely and reopening it. If the issue persists, restart your iPhone to clear any temporary glitches that may be affe... ⇲
 
Support issue

Difficulty in contacting support

Fix: Look for alternative contact methods, such as social media channels or community forums, where you may receive quicker responses. Sometimes,... ⇲
 
Security issue

Scam vibes due to fraudulent shipment claims

Fix: Research the company and read reviews from other users to gauge their experiences. If you suspect fraudulent activity, document your order d... ⇲
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 what users are saying
Good experience
95.1%

Bad experience
3.4%

Neutral
1.6%

~ from our NLP analysis of 4,248 combined software ratings.

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 Private Data POIZON collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data