fix problems on American Century Investments [iphone]

—— Run into issues on American Century Investments? Get help pending when official support gets back to you!

American Century Investments

Info:

company: American Century Proprietary Holdings, Inc.

: https://www.americancentury.com/content/direct/en/services/customer-service/contact-us.html

: www.americancentury.com

Chat with our AI-based American Century Investments Support

🛠️ Common American Century Investments Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

American Century Investments shows a blank white screen after login

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Frequent crashes upon opening

Fix: 1. Restart your iPhone: Hold down the power button until you see the 'slide to power off' option. Slide to turn off your device, then turn i... ⇲

Security issue

Face ID functionality is unreliable

Fix: 1. Re-enable Face ID: Go to Settings > Face ID & Passcode. Enter your passcode, then toggle off 'iPhone Unlock' and 'App Store & iTunes' opt... ⇲

Customization issue

Limited features for portfolio management

Fix: 1. Explore the app thoroughly: Sometimes features may be hidden in menus. Check all tabs and settings within the app to ensure you are not m... ⇲

No widget support available

Fix: 1. Check for updates: Regularly check the App Store for updates, as widget support may be added in future versions of the app. 2. Use shortc... ⇲

Slow issue

Slow performance and loading times

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom) and swipe up on apps you are not using to close them. T... ⇲

Payments issue

Inability to perform transactions within the app

Fix: 1. Check for app updates: Ensure you have the latest version of the app installed, as updates may fix transaction issues. 2. Verify account... ⇲

Updates issue

Inconsistent updates and real-time data

Fix: 1. Refresh the app: Pull down on the screen to refresh data within the app. This can help load the latest information. 2. Check your interne... ⇲

Installation issue

American Century Investments requires frequent reinstallation

Fix: 1. Ensure sufficient storage: Go to Settings > General > iPhone Storage and check if you have enough space. If storage is low, consider dele... ⇲

UI issue

Poor user interface and navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. Sometimes, a learning... ⇲

Compatibility issue

Incompatibility with older devices

Fix: 1. Check system requirements: Visit the App Store page for the American Century Investments app to see the minimum iOS version required. If... ⇲

Support issue

Lack of customer support for app issues

Fix: 1. Utilize in-app resources: Check if the app has a help or FAQ section that may address common issues without needing direct support. 2. Se... ⇲