fix problems on P1FCU [iphone]

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—— Run into issues on P1FCU ? Get help pending when official support gets back to you!

P1FCU Mobile Banking
Info:
company: Potlatch No.1 Financial Credit Union
: https://www.p1fcu.org/contact-us
: www.p1fcu.org
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Glitches issue

Occasional glitches accessing features

Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it. This can resolve temporary glitches.... ⇲
 
Compatibility issue

Mobile deposit option not available on iPhone

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as features may be added in newer versions. Go to the App Store, se... ⇲

No mobile deposit option on iPhone

Fix: 1. Confirm account eligibility: Check with P1FCU to ensure your account is eligible for mobile deposits, as some accounts may not have this... ⇲

Cannot see future transfers on iPad version

Fix: 1. Check settings: Ensure that you are logged into the same account on both devices and that the settings allow for viewing future transfers... ⇲
 
UI issue

P1FCU interface feels jumbled

Fix: 1. Organize your dashboard: If the app allows customization, rearrange the dashboard items to prioritize the features you use most frequentl... ⇲

Interface is outdated

Fix: 1. Update the app: Regularly check for updates in the App Store, as newer versions may include interface improvements. OR 2. Explore alte... ⇲

P1FCU is clunky and unintuitive

Fix: 1. Explore the app's features: Take time to explore the app and familiarize yourself with its layout. Look for any tutorials or help section... ⇲
 
Syncing issue

Transactions take a long time to reflect

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as slow connections can delay transaction updates. Switch b... ⇲
 
Crashes issue

P1FCU crashes frequently

Fix: 1. Reinstall the app: Delete the app from your iPhone and reinstall it from the App Store. This can resolve persistent crashing issues by re... ⇲

P1FCU keeps crashing on open

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashing issues. Hold down the power button and slide to power off, then... ⇲
 
Login issue

Does not recognize login for auto payment account

Fix: 1. Reset your password: If the app does not recognize your login, try resetting your password through the app or the P1FCU website to ensure... ⇲
 
Security issue

Requires verification every time despite remembering device

Fix: 1. Check app settings: Go to the app settings and ensure that the 'Remember this device' option is enabled during the login process. OR 2... ⇲
 
Account issue

Cannot create multiple logins for shared accounts

Fix: 1. Use shared account features: Check if the app has a feature for shared accounts that allows multiple users to access the same account wit... ⇲
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 what users are saying
Good experience
57.8%

Bad experience
33.7%

Neutral
8.4%

~ from our NLP analysis of 83 combined software ratings.

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 Private Data P1FCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics