fix problems on PicPlayPost [iphone]

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—— Run into issues on PicPlayPost? Get help pending when official support gets back to you!

PicPlayPost: Video Editor
Info:
company: Mixcord Inc.
: https://www.mixcord.co/pages/video-editor-app
: www.mixcord.co
Chat with our AI-based PicPlayPost Support
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Uploads issue

Inability to delete uploaded photos

Fix: Check if there is an option to manage your media library within the app settings. Sometimes, uploaded photos can be managed from a specific... ⇲
 
UI issue

Unintuitive editing interface

Fix: Take some time to explore the app's tutorial or help section, which may provide guidance on how to navigate the interface more effectively.... ⇲

No option to reposition photos in slides

Fix: Check if there is a 'resize' or 'crop' option available for the photos in the slide settings, which may allow you to adjust their position i... ⇲

Difficult to navigate

Fix: Spend some time familiarizing yourself with the app's layout and features. A little practice can make navigation easier over time. OR Use... ⇲
 
Glitches issue

Black lines in collages

Fix: Check the aspect ratio of your images and videos. Ensure they match the collage template you are using to avoid black lines appearing. OR... ⇲
 
Audio issue

Limited music selection

Fix: Consider importing your own music tracks from your device's library. You can use songs that you have the rights to use in your videos. OR... ⇲
 
Payments issue

High subscription cost

Fix: Evaluate your usage of the app. If you only need it for occasional projects, consider using the free version or looking for promotional offe... ⇲

Limited features without payment

Fix: Focus on mastering the features available in the free version to maximize your editing capabilities without payment. OR Consider using ot... ⇲
 
Ads issue

Watermark on free version

Fix: If you want to remove the watermark, consider upgrading to the paid version for a one-time project if you find the app useful. OR Alterna... ⇲
 
Performance issue

Inconsistent performance

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements and bug fixes. OR Restart your d... ⇲
 
Customization issue

Lack of customization options

Fix: Explore the settings menu for any hidden customization features that may not be immediately obvious. OR Consider using additional apps fo... ⇲
 
Support issue

Poor customer support

Fix: Check the app's FAQ section or community forums for answers to common questions and issues that other users have faced. OR Document your... ⇲
 
Video issue

Issues with video clip sequencing

Fix: Try reordering the clips manually in the timeline. Sometimes dragging and dropping can resolve sequencing issues. OR If the app allows, e... ⇲
 
Crashes issue

PicPlayPost crashes frequently

Fix: Make sure your device's operating system is up to date, as compatibility issues can cause crashes. OR Clear the app's cache or reinstall... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.4%

Bad experience
3.1%

Neutral
2.5%

~ from our NLP analysis of 95,825 combined software ratings.

 Switch to these Alternatives:
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Quick & Easy Slideshow Maker
Slideshow Maker w Music
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Slideshow Maker -

 Private Data PicPlayPost collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Video Editor for Pros: $6.99 All-in-one video maker with music
  2. Edit Watermark: $4.99 Remove #PicPlayPost watermark and add yours
  3. SlideShow Movie Maker for Pros: $47.99 Photo editor and movie maker pro
  4. Everything Pack: $24.99 Unlock all features
  5. Slide Show Maker Pro: $99.99 Video maker and collage maker
  6. Custom Frame Pack 1: $1.99 12 Custom Frames
  7. Custom Frame Pack 2: $1.99 12 Custom Frames
  8. Custom Frames: $4.99 84 custom frames
  9. Custom Frame Pack 3: $1.99 12 Custom Frames
  10. Custom Frame Pack 4: $1.99 12 Custom Frames