fix problems on Remote Control [iphone]

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Remote Control for Sony TVs
Info:
company: Kraftwerk 9 Inc
: https://kraftwerk9.com/support
: kraftwerk9.com
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Audio issue

Inability to control volume of external speakers

Fix: 1. Ensure that the external speakers are properly connected to the TV and that the TV is set to output audio to them. 2. Check the audio se... ⇲
 
Glitches issue

Remote Control glitches and fails to connect

Fix: 1. Close the app completely and restart it. Swipe up from the bottom of the screen (or double-click the home button) and swipe the app off t... ⇲
 
Ads issue

Inappropriate ads displayed

Fix: 1. Clear the app's cache if the option is available in the app settings. This may help reset the ad preferences. 2. Report inappropriate ad... ⇲
 
Slow issue

Delayed response between phone and TV

Fix: 1. Ensure that your Wi-Fi network is stable and has a strong signal. Move closer to the router if necessary. 2. Close any background apps o... ⇲
 
Compatibility issue

Cannot turn on TV if it's off

Fix: 1. Check if your TV supports Wake on LAN (WoL) and ensure it is enabled in the TV settings. 2. Use the physical remote control to turn on t... ⇲

Requires manual power on for TV

Fix: 1. Use the physical remote control to turn on the TV, as this may be necessary for certain models. 2. Check if your TV has a setting for en... ⇲
 
UI issue

Missing tactile feedback on touch remote

Fix: 1. Familiarize yourself with the app layout and use visual cues to navigate. 2. Consider using a physical remote control for tactile feedba... ⇲

No haptic feedback

Fix: 1. Check the app settings to see if there is an option to enable haptic feedback. 2. Use visual indicators on the app to assist with naviga... ⇲

Inability to toggle between multiple TVs easily

Fix: 1. Ensure that each TV is connected to the same Wi-Fi network and that the app recognizes them. 2. Use the app's settings to switch between... ⇲
 
Customization issue

Limited features in free version

Fix: 1. Explore the app to see if there are any features that can be unlocked through user engagement, such as watching ads or completing tasks.... ⇲
 
Payments issue

Subscription model for premium features

Fix: 1. Evaluate the features offered in the premium version and determine if they are worth the subscription cost based on your usage. 2. Consi... ⇲
 
Crashes issue

Remote Control crashes after purchase

Fix: 1. Restart your iPhone to clear any temporary glitches that may be causing the app to crash. 2. Ensure that your iPhone's iOS is updated to... ⇲
 
Privacy issue

Auto-pasting clipboard data upon opening

Fix: 1. Check the app settings to see if there is an option to disable clipboard access or auto-pasting. 2. Clear your clipboard data before ope... ⇲
 
Search issue

No timeout for device search

Fix: 1. Allow the app to search for devices for a longer period before canceling the search manually. 2. Ensure that your TV is powered on and c... ⇲
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 what users are saying
Good experience
78.1%

Bad experience
16.3%

Neutral
5.6%

~ from our NLP analysis of 3,738 combined software ratings.

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 Private Data Remote Control collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Premium Remote: $2.99 Touchpad, keyboard for quick search, no ads
  2. Premium Remote: $19.99 Touchpad, keyboard for quick search, no ads
  3. Remove ad: $4.99 Remove all ads in the app
  4. Premium Remote: $9.99 Touchpad, keyboard for quick search, no ads
  5. Premium Remote: $9.99 Touchpad, keyboard for quick search, no ads