fix problems on You.com [iphone]

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—— Run into issues on You.com? Get help pending when official support gets back to you!

You.com – 20+ AI models in one
Info:
company: SuSea, Inc.
: https://www.you.com/support
: you.com
Chat with our AI-based You.com Support
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Network issue

Unreliable data

Fix: 1. Cross-reference information with other reliable sources to verify accuracy. This can help you determine if the issue is with the app or t... ⇲

High demand error persists

Fix: 1. Try using the app during off-peak hours when server demand may be lower. OR 2. Clear the app cache and restart the app to see if that... ⇲
 
Security issue

Connection security issues

Fix: 1. Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. OR 2.... ⇲
 
Bugs issue

Mobile app barely functional

Fix: 1. Restart the app: Close the app completely and reopen it to see if functionality improves. OR 2. Reinstall the app: Delete the app from... ⇲

Mobile app generates no responses

Fix: 1. Restart the app and try again. If the issue persists, check your internet connection. OR 2. Clear the app cache by offloading the app... ⇲
 
Slow issue

Links open slowly or not at all

Fix: 1. Check your internet connection. If it's slow, try switching to a different network or resetting your router. OR 2. Copy the link and p... ⇲

Typing is delayed

Fix: 1. Restart your iPhone to clear any temporary glitches affecting performance. OR 2. Check for background apps that may be consuming resou... ⇲

Answers delayed from current news

Fix: 1. Refresh the app or restart it to see if it pulls in the latest data. OR 2. Check your internet connection to ensure it is stable and f... ⇲
 
UI issue

Keyboard blocks buttons

Fix: 1. Try rotating your device to landscape mode to see if the keyboard moves out of the way of buttons. OR 2. Dismiss the keyboard by tappi... ⇲

Inactive tabs cannot be turned off

Fix: 1. Try closing the app completely and reopening it to reset the tab state. OR 2. If the issue persists, consider reinstalling the app. ⇲
 
Settings issue

Settings do not save

Fix: 1. Ensure you are logged into your account properly. Log out and log back in to see if settings save after that. OR 2. Check for app upda... ⇲
 
Features issue

Missing document scanner feature

Fix: 1. Use a third-party document scanning app available on the App Store until the feature is added to You.com. OR 2. Check the app's settin... ⇲
 
Payments issue

Subscription issues

Fix: 1. Check your subscription status in the app settings. Ensure that your payment method is valid and up to date. OR 2. Log out and log bac... ⇲
 
Compatibility issue

You.com does not compare to website

Fix: 1. Use the website version for more features until the app is updated to match the website's functionality. OR 2. Provide feedback throug... ⇲
 
Updates issue

Lost tabs after update

Fix: 1. Check if the tabs are still open in the app's history or recent tabs section. OR 2. Restart the app to see if the tabs reappear. ⇲
 
Uploads issue

Unable to send attachments on iOS

Fix: 1. Ensure that the app has permission to access your files. Go to Settings > Privacy > Files and Folders and check You.com permissions. OR... ⇲
 
Login issue

Frequent logins required

Fix: 1. Ensure that you are selecting the 'Remember Me' option when logging in, if available. OR 2. Check your iPhone settings to see if the a... ⇲
 
Account issue

Pro account not upgrading

Fix: 1. Log out and log back into your account to refresh your subscription status. OR 2. Check your payment method and ensure it is valid and... ⇲
 
Glitches issue

Glitchy performance

Fix: 1. Restart your iPhone to clear any temporary issues affecting app performance. OR 2. Reinstall the app to ensure you have the latest ver... ⇲
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 what users are saying
Good experience
93.4%

Bad experience
4.0%

Neutral
2.6%

~ from our NLP analysis of 3,506 combined software ratings.

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 Private Data You.com collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. YouPro (Monthly): $19.99 YouPro Monthly Subscription
  2. YouPro (Annual): $179.99 YouPro Annual Subscription