fix problems on Gosund [iphone]

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—— Run into issues on Gosund? Get help pending when official support gets back to you!

Gosund
Info:
company: Shenzhen Kuke Intelligence Technology Co., Ltd.
: https://www.gosund.com
: www.gosund.com
Chat with our AI-based Gosund Support
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Ads issue

Cluttered homepage with advertisements

Fix: 1. **Check for Ad Settings**: Look in the app settings for options to limit or disable ads. 2. **Upgrade to Premium**: If the app offers a... ⇲

Pop-up ads clutter the interface

Fix: 1. **Check for Ad Settings**: Go to the app settings and look for any options related to ads or notifications. Some apps allow you to limit... ⇲
 
Bugs issue

Inaccurate status of devices

Fix: 1. **Manual Refresh**: Open the Gosund app and pull down on the device list to refresh the status manually. This can help update the device... ⇲

Schedules and routines do not initiate

Fix: 1. **Check Schedule Settings**: Go to the schedules section in the app and ensure that all settings are correctly configured, including time... ⇲

Groups reset unexpectedly

Fix: 1. **Check for App Updates**: Ensure that you are using the latest version of the app, as updates may fix bugs related to group settings. 2... ⇲

Frequent need to reset devices

Fix: 1. **Check Power Supply**: Ensure that your devices are receiving a stable power supply. Unstable power can cause devices to reset. 2. **Up... ⇲
 
Compatibility issue

Difficult pairing process

Fix: 1. **Follow Instructions Carefully**: Ensure you are following the pairing instructions provided in the app. Sometimes, missing a step can l... ⇲

Inconsistent performance with Alexa integration

Fix: 1. **Check Alexa Settings**: Ensure that the Gosund skill is enabled in the Alexa app and that your devices are linked correctly. 2. **Re-l... ⇲
 
Syncing issue

Gosund does not sync automatically

Fix: 1. **Enable Background App Refresh**: Go to Settings > General > Background App Refresh and ensure it is enabled for the Gosund app. This al... ⇲

Manual refresh needed to see device status

Fix: 1. **Enable Notifications**: Check if notifications are enabled for the app in Settings > Notifications. This may help with automatic update... ⇲
 
Permissions issue

Requires location access

Fix: 1. **Adjust Location Settings**: Go to Settings > Privacy > Location Services. Find the Gosund app and set it to 'While Using the App' if yo... ⇲
 
Privacy issue

Privacy concerns with data sharing

Fix: 1. **Review Privacy Policy**: Familiarize yourself with the app's privacy policy to understand what data is collected and how it is used. 2... ⇲
 
Updates issue

Gosund fails to connect after updates

Fix: 1. **Reboot Your Device**: Restart your iPhone after an update to clear any temporary connection issues. 2. **Check Wi-Fi Connection**: Ens... ⇲
 
Notifications issue

Notifications for ads cannot be fully disabled

Fix: 1. **Adjust Notification Settings**: Go to Settings > Notifications > Gosund and adjust the settings to limit notifications. You may not be... ⇲
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 what users are saying
Good experience
95.9%

Neutral
2.2%

Bad experience
1.9%

~ from our NLP analysis of 79,630 combined software ratings.

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 Private Data Gosund collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics