fix problems on Brompton Bike Hire [iphone]

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—— Run into issues on Brompton Bike Hire? Get help pending when official support gets back to you!

Brompton Bike Hire
Info:
company: Absolute Design
: https://form.jotform.com/222934655596368
Chat with our AI-based Brompton Bike Hire Support
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Support issue

Tech support is unhelpful and dismissive

Fix: Document your issues clearly and concisely before reaching out to tech support. Include screenshots if possible, as this can help them under... ⇲

Brompton Bike Hire fails to provide necessary instructions

Fix: Look for a 'Help' or 'Tutorial' section within the app that may provide guidance on how to use its features effectively. OR Consider sear... ⇲

Customer support is often unavailable

Fix: Check the app for any scheduled support hours and try to reach out during those times for a better chance of getting assistance. OR Utili... ⇲
 
Permissions issue

Brompton Bike Hire requires ID but does not allow addition

Fix: Check the app settings to see if there is an option to add or update your ID information. This is often found under 'Profile' or 'Account Se... ⇲
 
Account issue

Account deletion process is unclear

Fix: Look for an option in the app settings under 'Account' or 'Privacy' that mentions account deletion. Follow the prompts if available. OR I... ⇲
 
Slow issue

Identity verification process is slow

Fix: Ensure that you are providing all required documents in the correct format. Double-check the app's requirements for ID verification to avoid... ⇲
 
Messages issue

Error messages are cryptic and unhelpful

Fix: Take note of the exact error message and search for it online or in the app's help section. Other users may have encountered the same issue... ⇲
 
Payments issue

Multiple charges without account setup completion

Fix: Check your payment method and transaction history to confirm the charges. If they are incorrect, document them and prepare to dispute them w... ⇲
 
Crashes issue

Brompton Bike Hire is buggy and crashes frequently

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR Clear the a... ⇲
 
Registration issue

Difficulties with phone number verification

Fix: Ensure that you are entering your phone number in the correct format, including the country code if required. Double-check for any typos.... ⇲
 
Bugs issue

Inability to return bikes due to full locations

Fix: Check the app for nearby locations that may have availability for bike returns. Use the map feature to find alternative drop-off points. O... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
54.7%

Good experience
43.4%

Neutral
1.9%

~ from our NLP analysis of 53 combined software ratings.

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Source London charging network
Oxford Tube: Plan>Track>Buy

 Private Data Brompton Bike Hire collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data