—— Run into issues on 哈啰-骑车顺风车打车租车? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Change your device's language settings to Chinese. This may help the app to provide a better experience as it is primarily designed for Chin... ⇲
Fix: Check the app for a help or FAQ section that may provide answers to common issues. This can often resolve problems without needing to contac... ⇲
Fix: Before renting a bike, inspect it thoroughly for any visible damage or issues. If you find a problem, do not rent it and report it through t... ⇲
Fix: Before confirming a ride, review the pricing breakdown provided in the app. This can help clarify any charges you may incur. OR Take scre... ⇲
Fix: Ensure that your GPS is functioning correctly. Go to Settings > Privacy > Location Services and make sure it is enabled for the app. This ca... ⇲
Fix: Check if there is an option to use a web version of the service. Sometimes, companies offer a browser-based alternative that does not requir... ⇲
Fix: Review the app's privacy settings and adjust them to limit the amount of personal information shared. Go to Settings > Privacy and adjust pe... ⇲
Fix: Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. If using Wi-Fi, try restarting your route... ⇲
Fix: Look for an option in the app settings to disable notifications or promotional messages. This can help reduce the number of pop-ups you enco... ⇲
Fix: Check if the app has a built-in messaging feature to communicate with drivers. This may be found in the ride details section. OR If direc... ⇲
Fix: If you encounter untrained staff, provide feedback through the app to help improve their training and service quality. OR Ask for clarifi... ⇲
Fix: Check your app settings to see if there is an option to disable redirects. This may help keep you within the app. OR If redirects are una... ⇲
Fix: Force close the app by swiping it away in the app switcher. Then reopen the app to see if the issue persists. OR Ensure your app is updat... ⇲
Fix: Go to Settings > Notifications, find the app, and adjust the notification settings to your preference. You can turn off notifications entire... ⇲
Fix: Check the app during peak hours when bike availability may be lower. Try to plan your rides during off-peak times for better availability.... ⇲
Fix: Manually enter your location if the app allows it, to access its features without GPS. OR If you are concerned about privacy, consider us... ⇲