fix problems on Links 2 Home [iphone]

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—— Run into issues on Links 2 Home? Get help pending when official support gets back to you!

Links 2 Home
Info:
company: Teaching Strategies, LLC
: https://teachingstrategies.force.com/portal/s/
: www.teachingstrategies.com
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Login issue

Forced Google login without unique password option

Fix: If you prefer not to use Google login, check if there is an option to create a separate account within the app. Look for a 'Sign Up' or 'Cre... ⇲
 
Notifications issue

Lag in updates and alerts

Fix: Check your internet connection. A weak or unstable connection can cause delays. Try switching between Wi-Fi and cellular data to see if perf... ⇲

Real-time notifications stopped working

Fix: Check the app's notification settings to ensure they are enabled. Go to Settings > Notifications > Links 2 Home and verify that all notifica... ⇲

Notifications stopped for various updates

Fix: Revisit the notification settings in the app and on your device. Make sure all relevant notifications are enabled and not muted. OR Unins... ⇲
 
Settings issue

Daily reports only available after checkout

Fix: Check if there are settings within the app that allow you to receive reports at different times. Look for options in the settings menu relat... ⇲
 
UI issue

Less intuitive compared to other school apps

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help improve your experience. Look for... ⇲

Clunky interface and inability to save images

Fix: Try to familiarize yourself with the app's layout. Sometimes, a learning curve is involved. Look for a user guide or FAQ section within the... ⇲
 
Installation issue

Links 2 Home gets stuck and requires reinstallation

Fix: Before reinstalling, try force-closing the app. Double-tap the home button (or swipe up from the bottom) and swipe the app off the screen. T... ⇲
 
Customization issue

Cannot add notes or changes after drop-off

Fix: Check if there are specific time windows for adding notes or changes. Some apps restrict this feature to certain times for security reasons.... ⇲
 
Search issue

Cannot find child record

Fix: Ensure you are logged into the correct account associated with your child's record. Double-check your login credentials and try again. OR... ⇲
 
Bugs issue

Basic functionality issues after redesign

Fix: Check for any updates to the app that may address these issues. Go to the App Store and see if an update is available. OR If the redesign... ⇲
 
Slow issue

Slow refresh and lack of real-time data

Fix: Ensure your internet connection is stable. If you are on Wi-Fi, try resetting your router or switching to cellular data to see if performanc... ⇲
 
Account issue

Account linked to Gmail without password option

Fix: If you need to manage your account, consider setting up a password for your Google account through Google’s account settings. This will allo... ⇲
 
Freezing issue

Links 2 Home freezes frequently

Fix: Try restarting your iPhone. This can clear temporary glitches that may be causing the app to freeze. OR Check for app updates in the App... ⇲
 
Registration issue

Email validation issues

Fix: Double-check the email address you are entering for any typos. Ensure it is in the correct format (e.g., name@example.com). OR Try using... ⇲
 
Compatibility issue

Links 2 Home won't open in Safari or Chrome

Fix: Ensure that you have the latest version of Safari or Chrome installed. Go to the App Store or Google Play Store to check for updates. OR... ⇲
 
Video issue

Lack of additional features like video capabilities

Fix: Check if there are any updates or announcements from the app regarding new features. Sometimes, features are added in updates. OR As a wo... ⇲
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 what users are saying
Bad experience
68.2%

Good experience
22.7%

Neutral
9.1%

~ from our NLP analysis of 44 combined software ratings.

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 Private Data Links 2 Home collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics