fix problems on Ramsey County Library [iphone]

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—— Run into issues on Ramsey County Library? Get help pending when official support gets back to you!

Ramsey County Library
Info:
company: Ramsey County Library
: https://yourlibraryapp.com/RamseyCountyLibrary
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UI issue

No hold status details

Fix: Keep a manual record of your holds and their expected wait times. You can use a notes app or a physical notebook to track this information u... ⇲

Page turning requires excessive taps

Fix: Adjust the settings in the app to see if there is an option for continuous scrolling or a different reading mode that requires fewer taps.... ⇲

Confusing user interface

Fix: Take a moment to explore each section of the app. Familiarize yourself with the layout and where different features are located. OR Look... ⇲
 
Account issue

Account link works intermittently

Fix: Log out of your account and then log back in to refresh the connection. Ensure that your internet connection is stable during this process.... ⇲
 
Camera issue

Scan barcode feature not functional

Fix: Ensure that your device's camera is functioning properly. Test the camera in other apps to confirm it is working. If not, restart your devic... ⇲

Barcode scanning fails on iPad

Fix: Ensure that the iPad's camera lens is clean and unobstructed. Test the camera in other apps to confirm it is functioning properly. OR Try... ⇲
 
Login issue

Doesn't save login information

Fix: Check your device settings to ensure that the app has permission to save passwords. Go to Settings > Passwords & Accounts and see if the app... ⇲
 
Network issue

Ramsey County Library shows no internet connection despite being connected

Fix: Restart your device to reset the network connection. This can often resolve temporary connectivity issues. OR Check your Wi-Fi or cellula... ⇲

Cannot access catalog or holds

Fix: Try logging out of the app and then logging back in to refresh your account access. This can sometimes resolve access issues. OR Check fo... ⇲
 
Crashes issue

Ramsey County Library has been non-functional for weeks

Fix: Delete the app and reinstall it from the App Store. This can often resolve persistent issues by resetting the app's data. OR Check for an... ⇲

Ramsey County Library stopped working completely

Fix: Force close the app by swiping it away in the app switcher, then reopen it. This can often resolve temporary crashes. OR If the app conti... ⇲
 
Settings issue

Settings are inaccessible

Fix: Try restarting the app or your device to see if that resolves the issue. Sometimes, a simple restart can fix access problems. OR Check if... ⇲
 
Customization issue

Missing feature to create lists of items

Fix: Use a notes app or a spreadsheet app to manually create and manage your lists of items until this feature is added to the app. OR Check i... ⇲
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 what users are saying
Bad experience
65.0%

Good experience
30.0%

Neutral
5.0%

~ from our NLP analysis of 20 combined software ratings.

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 Private Data Ramsey County Library collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data