fix problems on Omi [iphone]

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—— Run into issues on Omi? Get help pending when official support gets back to you!

Omi - Date & Meet Friends
Info:
company: MatchUp UK Limited
: https://omi.sg/support
: omi.sg
Chat with our AI-based Omi Support
   Hello! How can I assist you?  

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Customization issue

Limited features for free users

Fix: Explore the app thoroughly to maximize the features available to free users. Participate in any promotional events or referral programs that... ⇲
 
Ads issue

High pressure to upgrade to premium

Fix: Set a personal limit on how often you engage with upgrade prompts. Focus on using the app's free features and ignore upgrade notifications u... ⇲
 
Registration issue

Verification issues

Fix: Ensure that you are entering the correct phone number and that your device has a stable internet connection. If you do not receive a verific... ⇲

Unusable without phone verification

Fix: If you are having trouble with phone verification, try using a different phone number or a temporary number service to complete the verifica... ⇲

No alternative sign-up options

Fix: If you are having trouble with the current sign-up method, consider using a different email address or phone number to create a new account.... ⇲
 
Messages issue

Inconsistent match responses

Fix: Engage with matches actively by sending messages or prompts to encourage responses. Sometimes, users may be hesitant to initiate conversatio... ⇲

Lack of communication from matches

Fix: Initiate conversations with matches by sending engaging messages or questions to encourage responses. OR Consider adjusting your profile... ⇲
 
UI issue

Dark UX patterns

Fix: Be mindful of the app's design and take your time navigating through options. If you feel pressured to make decisions, step back and evaluat... ⇲

Confusing user interface

Fix: Take time to explore the app's features and settings. Familiarize yourself with the layout and available options to improve your navigation... ⇲
 
Security issue

Scamming tactics

Fix: Always verify the profiles of users you interact with. Look for signs of authenticity, such as profile pictures and detailed bios. If someth... ⇲
 
Search issue

Limited local matches

Fix: Expand your search radius in the app settings to include nearby areas, which may increase the number of potential matches. OR Engage in l... ⇲
 
Payments issue

High subscription costs

Fix: Evaluate the features offered in the premium subscription and determine if they align with your needs. If not, consider sticking with the fr... ⇲
 
Account issue

Frequent account restrictions

Fix: Review your activity within the app to ensure you are adhering to community guidelines. Avoid behaviors that may be flagged as inappropriate... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.0%

Bad experience
9.4%

Neutral
4.6%

~ from our NLP analysis of 1,236 combined software ratings.

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 Private Data Omi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Omi Premium: $19.99 Including See who liked me & Unlimited likes
  2. Omi Premium 1 Month: $19.99 Omi Premium 1 Month
  3. Omi Premium: $39.99 Including See who liked me & Unlimited likes
  4. Omi Premium 1 week: $15.99 Omi Premium 1 week
  5. Omi Supreme 1 Month: $59.99 Omi Supreme 1 Month
  6. Omi Supreme 1 week: $29.99 Omi Supreme 1 week
  7. Omi VIP 1 Month: $9.99 Omi VIP 1 Month
  8. Omi Crush: $9.99 5 Omi Crushes
  9. Omi Premium 3 Months: $39.99 Omi Premium 3 Months
  10. Omi Turbo: $4.99 1 Omi Turbo