fix problems on Columbia CU [iphone]

—— Run into issues on Columbia CU? Get help pending when official support gets back to you!

Columbia CU

Info:

company: Columbia Credit Union

: http://www.columbiacu.org/

: www.columbiacu.org

Chat with our AI-based Columbia CU Support

🛠️ Common Columbia CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Columbia CU does not reflect credit card payments immediately

Fix: Check your internet connection to ensure that the app can sync with the server. If the connection is weak, try switching to a different Wi-F... ⇲

Cannot view credit card transactions in the app

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for Columbia CU, and check for updates. If an upda... ⇲

Bugs issue

Mobile check deposit feature not working

Fix: Ensure that you are following the correct steps for mobile check deposit: open the app, select 'Deposit', choose your account, and take clea... ⇲

Issues with mobile check deposit rotation

Fix: Ensure that your device is not locked in portrait mode. Swipe down from the top-right corner of the screen to access the Control Center and... ⇲

Notifications issue

Notifications only trigger after opening the app

Fix: Check your notification settings for the app. Go to Settings > Notifications > Columbia CU and ensure that notifications are enabled. You ca... ⇲

Customization issue

Inability to set up a widget for balance viewing

Fix: Check if your iPhone is updated to the latest iOS version, as widget support may depend on it. Go to Settings > General > Software Update to... ⇲

Settings issue

Text option for sign-in not enabled

Fix: Check if your phone number is correctly linked to your account. Log into the app or website and verify your account settings to ensure your... ⇲

Compatibility issue

No Apple Pay compatibility

Fix: Check if your credit card is eligible for Apple Pay. Open the Wallet app, tap the '+' icon, and follow the prompts to add your card. If it’s... ⇲

Payments issue

Columbia CU struggles with car loan payments

Fix: Ensure that you are entering the correct payment amount and account details. Double-check for any errors in the payment process before submi... ⇲

Columbia CU does not allow lump sum payments towards principal balance

Fix: Check if there are specific instructions or limitations regarding lump sum payments in the app. Look for a help or FAQ section within the ap... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.3%

Bad experience

1.9%

Neutral

1.7%

~ from our NLP analysis of 6,369 combined software ratings.

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Private Data Columbia CU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location