fix problems on Richart Life [iphone]

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—— Run into issues on Richart Life? Get help pending when official support gets back to you!

Richart Life
Info:
company: Taishin International Bank
: https://www.taishinbank.com.tw/TSB/personal/digital/Digital-Platform/Richart-Life/key-function/
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Slow issue

Slow app opening speed

Fix: Try clearing the app's cache. Go to your iPhone's Settings, find the Richart Life app, and look for an option to clear cache or data. This c... ⇲
 
Updates issue

Forced updates are slow

Fix: Check your internet connection. A slow or unstable connection can cause updates to take longer. Switch to a Wi-Fi network if you are current... ⇲

New version lacks unique features

Fix: Explore the app thoroughly to see if the features have been relocated or renamed in the new version. Sometimes, updates change the layout or... ⇲
 
Crashes issue

Richart Life crashes on iPhone 11 Pro

Fix: Make sure your app is updated to the latest version. Go to the App Store, tap on your profile icon, and check for updates. If an update is a... ⇲
 
Account issue

Inability to bind family membership

Fix: Check if you are logged into the correct account that has the family membership. Sometimes, being logged into a different account can preven... ⇲

Multiple apps for one bank account

Fix: Check if the apps are designed for different functionalities. Sometimes, banks provide multiple apps for specific services (like budgeting,... ⇲
 
Data issue

Missing personal data after upgrade

Fix: Check if the app has a backup feature. If you had previously backed up your data, you may be able to restore it from the backup. Look for op... ⇲
 
Compatibility issue

Richart Life not usable on iPhone 6

Fix: Check the app's compatibility requirements in the App Store. If the app has been updated to require a newer version of iOS than what your iP... ⇲
 
Screen issue

White screen after upgrade

Fix: Force close the app and restart it. Double-click the home button (or swipe up from the bottom on newer models) to see all open apps, then sw... ⇲
 
Syncing issue

Data transfer issues

Fix: Ensure that both devices (the one you are transferring from and the one you are transferring to) are connected to a stable internet connecti... ⇲
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 what users are saying
Bad experience
69.2%

Good experience
30.8%

Neutral
0.0%

~ from our NLP analysis of 13 combined software ratings.

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 Private Data Richart Life collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Browsing History
    • Usage Data