fix problems on KICKS CREW [iphone]

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—— Run into issues on KICKS CREW? Get help pending when official support gets back to you!

KICKS CREW
Info:
company: KicksCrew
: https://www.kickscrew.com/pages/contact-us
: www.kickscrew.com
Chat with our AI-based KICKS CREW Support
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Support issue

Poor customer service response

Fix: Utilize the app's FAQ section or help center for common issues, which may provide quicker answers than waiting for customer service. If you... ⇲

Unresponsive customer support

Fix: Try different methods of contact, such as email, chat, or social media, as some channels may yield faster responses than others. OR Keep... ⇲
 
Bugs issue

Inaccurate product descriptions

Fix: Before purchasing, cross-reference product details with other reputable sources or customer reviews to ensure accuracy. If you notice discre... ⇲
 
Payments issue

Cancellation fees

Fix: Review the cancellation policy before placing an order. If you think you might need to cancel, do so as soon as possible to avoid fees. Chec... ⇲

Refund delays

Fix: After initiating a return, keep track of the return process and follow up with customer support if the refund takes longer than the stated p... ⇲
 
Loading issue

Order cancellations due to stock issues

Fix: Check stock availability before placing an order. If an item is low in stock, consider purchasing it from another retailer to avoid cancella... ⇲

Delayed order processing

Fix: After placing an order, monitor the order status in the app. If processing takes longer than expected, consider reaching out to customer sup... ⇲
 
Pricing issue

Inconsistent pricing based on size

Fix: Before purchasing, compare prices for different sizes on the app to ensure you are getting the best deal. If you notice significant discrepa... ⇲

High shipping costs

Fix: Look for promotions or free shipping offers that may apply to your order. Sometimes, spending a certain amount can qualify you for free ship... ⇲
 
Quality issue

Quality control issues

Fix: Inspect items thoroughly upon arrival. If you notice quality issues, document them with photos and reach out to customer support for a resol... ⇲
 
Shipping issue

Damaged packaging upon arrival

Fix: When receiving a package, inspect it immediately. If the packaging is damaged, take photos and report it to customer support for potential c... ⇲

Missing items in orders

Fix: Upon receiving your order, check the packing slip against the items received. If items are missing, document the issue and contact customer... ⇲
 
Tracking issue

Lack of tracking information

Fix: If tracking information is not provided, check your order status in the app or website. If it remains unavailable, contact customer support... ⇲
 
Availability issue

Limited size availability

Fix: If your desired size is out of stock, sign up for restock notifications or check back frequently to see if it becomes available. OR Consi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
51.4%

Good experience
44.0%

Neutral
4.5%

~ from our NLP analysis of 243 combined software ratings.

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Shiekh

 Private Data KICKS CREW collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Other Data