fix problems on InSync (старая версия) [iphone]

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—— Run into issues on InSync (старая версия)? Get help pending when official support gets back to you!

InSync (старая версия)
Info:
company: ЗАО «Альфа-Банк»
: https://help.alfabank.by/hc/ru/requests/new
: www.alfabank.by
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Security issue

InSync (старая версия) fails to renew certificate

Fix: Ensure that your device's date and time settings are correct. Go to Settings > General > Date & Time and enable 'Set Automatically'. This ca... ⇲
 
Bugs issue

InSync (старая версия) not working for weeks

Fix: Check for any available updates for the app in the App Store. Updating the app can often resolve ongoing issues. OR Clear the app's cache... ⇲

InSync (старая версия) unresponsive for insurance requests

Fix: Try restarting the app or your device to see if that resolves the unresponsiveness. OR If the issue persists, consider using alternative... ⇲

Worst mobile banking app experience

Fix: Document specific issues you encounter and look for alternative banking apps that may offer a better user experience. OR Explore user for... ⇲
 
Freezing issue

Frequent lags and freezes

Fix: Close any unnecessary background apps to free up system resources. Double-tap the home button (or swipe up from the bottom on newer iPhones)... ⇲
 
Camera issue

Camera continues to use after scanning QR code

Fix: Manually close the camera by tapping the 'X' or 'Close' button after scanning the QR code to ensure it stops using the camera. OR If the... ⇲
 
Syncing issue

Templates not saved on iOS

Fix: Check if there is a 'Save' or 'Export' option within the app after creating a template. Make sure to follow the prompts to save your work.... ⇲
 
Login issue

InSync (старая версия) does not recognize fingerprint after update

Fix: Go to Settings > Touch ID & Passcode and ensure that the app is enabled for Touch ID. You may need to re-enable it after the update. OR D... ⇲

InSync (старая версия) refuses to open with request limit exceeded

Fix: Wait for a period of time before trying to access the app again, as this may be a temporary limit imposed by the app. OR Clear the app's... ⇲
 
Payments issue

Poor usability for payment services

Fix: Familiarize yourself with the app's payment features by checking any available tutorials or help sections within the app. This can improve y... ⇲
 
Compatibility issue

InSync (старая версия) not functional in Belarus

Fix: Check if there are any VPN services that can help you access the app from Belarus. This may allow you to bypass regional restrictions. OR... ⇲
 
Registration issue

Cannot access personal account after registration

Fix: Double-check your login credentials for any typos. Ensure that you are using the correct email and password combination. OR Try resetting... ⇲

Error message on registration

Fix: Double-check all the information you are entering during registration for any errors or omissions. Ensure that all required fields are fille... ⇲
 
Notifications issue

No push notifications for card purchases

Fix: Go to Settings > Notifications > InSync and ensure that notifications are enabled. Check that 'Allow Notifications' is turned on. OR If n... ⇲
 
Network issue

Unstable app with weekly access issues

Fix: Regularly check for updates in the App Store and install them to ensure you have the latest version, which may fix stability issues. OR C... ⇲

InSync (старая версия) downtime for several days

Fix: Check the app's official social media pages or forums for any announcements regarding downtime or maintenance schedules. OR As a temporar... ⇲
 
Updates issue

Old versions disabled without access to new

Fix: If you have an older version of the app, try to update to the latest version from the App Store to regain access to features and services.... ⇲

Limited beta testing spots

Fix: Keep an eye on the app's official channels for announcements about new beta testing opportunities. They may open up more spots in the future... ⇲
 
Crashes issue

InSync (старая версия) fails to launch

Fix: Restart your iPhone to clear any temporary glitches that may be preventing the app from launching. OR If the app still fails to launch, t... ⇲
 
Loading issue

InSync (старая версия) stops loading suddenly

Fix: Check your internet connection to ensure it is stable. Switch between Wi-Fi and mobile data to see if the issue persists. OR Close the ap... ⇲
 
Support issue

Misleading communication about sanctions

Fix: Stay informed by checking reliable news sources for updates on sanctions that may affect the app's services. OR Consider using alternativ... ⇲
 
Ads issue

Cluttered interface with unnecessary ads

Fix: Look for any settings within the app that allow you to customize the interface or reduce the number of ads displayed. OR Consider using a... ⇲
 
Messages issue

Statements not received

Fix: Check your spam or junk email folder to ensure that statements are not being filtered there. Also, verify that your email address is correct... ⇲
 
Slow issue

Slow performance and poor interface design

Fix: Close any unnecessary background apps to free up system resources, which can help improve performance. OR Consider providing feedback thr... ⇲
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 what users are saying
Good experience
72.6%

Bad experience
25.0%

Neutral
2.4%

~ from our NLP analysis of 332 combined software ratings.

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 Private Data InSync (старая версия) collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data